Long & McQuade Musical Instruments
506 Reviews
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday12–5 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
About the Business
Mississauga Music Store Information | Long & McQuade |
Contacts
Call Us
+19052733939
900 Rathburn Rd W, Mississauga, ON L5C 4L3
Hours
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–6 PM
- Sunday12–5 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Onsite services
- Wheelchair-accessible washroom
- Good for kids
- Checks
- Online estimates
- Repair services
Recommended Reviews
Shaky J
23.10.2023
Long & McQuade Musical Instruments
The friendliness and service at this store is a breath of fresh air when making any kind of musical purchase. I dealt with Rory and he was knowledgeable, personable, patient and incredibly helpful. I feel that I got the best value for my trade ins and the absolutely best price on my new guitar. Couldn’t be happier, be sure to ask for Rory in guitars.
Nathan Park
22.10.2023
Long & McQuade Musical Instruments
Worst customer service I’ve experienced. It was my first time here and I was looking for a case for my acoustic guitar and I asked the guy at the counter about it, but he wouldn’t help me just because I didn’t bring my guitar with me. My guitar is about 40-41 inches like any acoustic guitar would be. Even telling him, he would not listen to me and make me bring my guitar to find the right case size. He was honestly not very knowledgeable and unprofessional. The way he laughed at me about asking a simple question was really disrespectful. He should get fired for his misbehaviour towards the customers as I may have heard rumors that he treats the customers the same way he treated me according to the reviews. His name is Mike Labo by the way. I looked at Amazon and found the size myself. So much for this place. It’s a shame because I heard a lot of great things about it but it seems I’ve wasted my time just to find a guitar case for nothing. Avoid this place at all costs. I already know they’re gonna rip me off because I saw their prices online for their guitar cases and they cost 50-100 when Amazon costs only 20-30. I wish I could give this a zero. Never coming back here again.
Steve Brock
13.10.2023
Long & McQuade Musical Instruments
I got into busking this spring - which has led to many visits to Long and McQuade on Rathburn for new equipment and accessories. I've dealt with several of the people there and they have all been great. I am not super knowledgeable and it would probably be easy to sell me stuff I don't need but I have found just the opposite. At times I have been respectfully talked out of purchase ideas I had that wouldn't do the job. My set-up is working great and I'm having fun! L & M has earned my repeat business - and this little review is the least I can do.
rrmradi
27.09.2023
Long & McQuade Musical Instruments
Pat Furlan, I have never interacted with a CS rep both so efficient and and courteous.Genuinely so good at what he does he could probably have huge success starting his own CS training business.
Mike Brewer
22.09.2023
Long & McQuade Musical Instruments
I don't do many reviews but this one his worthy. Long & McQuade music store in Mississauga, Ontario deserves praise for outstanding (in my opinion) customer service. Brain, Rory, Christian and Anthony have gone over board to insure that my, very particular, needs have been met. If you want to be treated to service where folks care... go into their store.
Michael Reales
05.08.2023
Long & McQuade Musical Instruments
Great variety of musical instruments plus great customer service. Wifey got me a Kala Ukelele for Father's day. Problem with the tuning being loose. Mike take a look at it and found that it wasn't working properly. Change the Ukelele and gave us guitar picks for free. Great customer service!
V. P.
05.08.2023
Long & McQuade Musical Instruments
Great store for high end new Gibson guitars & all other guitars! The staff all now their stuff & the history behind the brands! If you want the best attention to your needs & questions the team at Rathburn L&M location are the best! I specifically speak with the sales representative Mike Labo the most & he always is on his game. All the guys & ladies are great though so you can be confident with anyone there for anything!!
Michelle Caruso
23.07.2023
Long & McQuade Musical Instruments
Excellent customer service and experience. From the warm greeting as we entered, to the friendly service, I would absolutely recommend Long and McQuade. They patiently answered all our our questions, helped us compare each ukulele and allowed us to test several models before settling on our choice. We never felt pressured to purchase and they happily allowed us space and time to make our decision. Our daughter is so happy with her new instrument and really enjoyed the experience of testing and selecting her ukulele.
rachel kurian
22.07.2023
Long & McQuade Musical Instruments
Had a very bad experience sending my 5 year kid to piano classes over here. They took 2 week advance payment after 1st session and told us to buy books(70-80$) and piano(500-1000$). My kid got flu and was not able to attend two session and the teacher promised make up classes. When we came back for our next session, the teacher told that our kid is not grown up to learn piano and asked us to stop the classes. They gave the same books which they give for older studens and expect a 5 year kid to do the same. Moreover they denied to give makeover session and refund the payment for classes which we didn't took.They have a very bad terms which they ask us to sign while enrolling , even if we miss classes, the teacher has the right to not refund for the classes even if the make up classes are not taken. Other than that, they will charge you the full month's payment on your credit card on the 1st of month and the the refund is only if you cancel the classes 2 weeks in advance.
Sid
19.07.2023
Long & McQuade Musical Instruments
I would strongly recommend this store. The staff are friendly and always welcoming. My only advice for anyone reading this comment is to make sure you get a quote before the technicians proceed with the repair. I was charged $150 plus a $50 loner rental for a Pioneer SB3 mixer knob repair. You can buy a brand new SB3 for like 350 dollars. I should have been adviced to buy a new one. I also never received a quote.
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Map
900 Rathburn Rd W, Mississauga, ON L5C 4L3
Long & McQuade Musical Instruments