Church Wellesley Counselling and Psychotherapy

I was skeptical about the negative reviews thinking maybe specific individuals didn't get the answers they were looking for.However, I agree. This place is looking for fast cash.The professional we saw as a couple was kind and receptive to the issue at hand.But I questioned a few things on the first visit.1) Very willing to be wrong" and if I disagree to call him out on it. - I believe this is to ensure client retention to ensure you return and not put off by a comment he could make.2) Overstepping at the end of the session he was way too concerned about who was going to pay

Money focused group. When asking a therapist named Bruce about rates/ possible sliding scale pricing he said “I’m not taking reduced rate clients” and didn’t give information on the going rate. People are not defined by their access to money. Reduced rate pricing is different than a reduced rate client. The pricing is reduced rate not the person inquiring.Nobody should be labelled or denied access to services by their access to money or inquiry regarding pricing during a recession with LGBTQ2+ making statistically less money. Very disappointed at this first contact with a therapy group advertised for a marginalized population.

Low key and quiet place. Everyone is very friendly and they respect you. My counsellor has really helped me a lot over the past year. Everything can be scheduled online if you don't want to interact too much in person.

I called to book a consulting session with one of the therapists. The representative was so rude and asked why I didn't do it myself online" then placed me on hold

Thought I was the only one who got the impression that they were quite pushy about money, but apparently not. I understand time is valuable and paying for someone's services is especially important, but it is for the reason of that very strange and alienating obsession that I've decided not to continue here.They definitely don't fail to remind you not to leave without paying just as you're getting your wallet out.The thing that lost me was when I called in to cancel an appointment. There's a 24-hour notice policy. I was about 15 mins off the 24-hour notice mark and had to pay for the appointment anyway. It wouldn't have been so bad had they not have called me twice to come pay, and then insist on emailing me the invoice.Definitely not a very healing or therapeutic environment when during the appointments, they're looking at you with dead eyes while saying some falsely sympathetic words, followed by a flat don't forget to pay"."

I haven't gone to many psychotherapists (in fact, only one) but I had good experience at Church Wellesley Counselling and Psychotherapy. First of all, in my opinion, psychotherapy is a constant process of working on yourself, and a psychotherapist is just a person who helps you to start and manage this process. You need to do all the work by yourself, and again, as I said before, a psychotherapist just helps and leads you.Volha was that person for me. I felt comfortable with her, and she gave me some ideas that helped me out. Besides that, it was just nice to talk to somebody who is ready to listen to you. I recommend her. She did her job well.

I strongly recommend to visit a psychologist instead of psychotherapists. My insurance doesn't cover the counselling from the psychotherapist, even though the director is registered as a social worker, he is NOT helpful to fix in terms of your insurance claim. So regretful to have sessions there.

Even though I had only one session with Adam , I give my first experience five star because I am very optimistic that he will guide me to work towards getting ride of my life stress . Adam seems kind , passionated and positive listener. Thus; I opted to write the initial feedback due to the intriguing impression I had. I will update my feedback through my sessions. Raffi

Been to many therapists and this is the first that gave me results. They treat you like a person here and not in some overly clinical way. Can't recommend enough!

They only do this for the money and have no real sympathy. My mother out of nowhere at 2am was in pain and I had to bring her to the hospital. She needed assistance and I cant let my mother dwn like that. Therefore I end up missing the appointment. The told me I could no longef come unless I pay for the missed session. I explained the situation and they stated I should of gave them 24hr notice. Like really? Im sorry that I cant predict my mother was going to be in pain at 2AM in the morning and require assistance. Then again no one really cares.