Canadian Springs - Plant Facility

Great service,

Great service & very nice delivery people who stack bottles on shelf in garage for me!

2nd update: I was able to return the bottles to Shopper's Drug Mart and received the deposit refund. I am grateful for this and appreciate the company's prompt response once I submitted this google review.The company would be wise to inform their merchants, as several stores told me they sell the bottles but do not do the deposit refunds. They should also inform the call centre you reach via the phone number on the bottles. The call center is based in Florida. They didn't have a clue what to advise and, after multiple calls, ended up telling me it wasn't a deposit but rather a purchase price and I could not receive a refund, period. This was after escalating to a call centre manager, so it seems no one has a clue about their Canadian market. This was an annoying experience but all's well that ends well..Update: sent an email per their response below (thank you for the prompt reply). Will update with, hopefully, a resolution..I live in Calgary Ab. I purchased their refillable 18.9 L bottles that come with a hefty deposit and can not, for the life of me, figure out where to return them to be refunded the deposit. I've contacted the place I purchased it from ,the bottle depot, Walmart, all Loblaws stores, Primo/ Canadian Springs directly (twice) - no one will accept these for return. What a rip off.

Be aware they do not follow orders they only care about money just like the second location. Leave 7 empties as they piled up and kept forgetting to put out. They gave me 7 full and not 2 like my order stated