Anytime Fitness

I greatly recommend anytime fitness for your fitness needs. The trainer Jay really made me feel welcome and has amazing knowledge to help you reach your fitness goals

I have to say this is a gem of Charleswood for anyone looking to workout and have the convenience of 24/7 gym. They have a great selection of weights, machines and cardio equipment. You won't feel cramped here since there is a ton of space. And on top of all of this they have amazing staff. Toni the club manager has taken this gym to the next level.

Such a great gym! The atmosphere and staff are amazing and I always feel welcome. I love that it is a smaller gym but they have every piece of equipment you can think of for a great workout.

Was interested in joining a new gym, as my membership at my previous gym near my work had expired. Saw this location advertising a free 7 day trial on their website, so I signed up for the free trial and was directed to make an appointment.When I showed up I was informed that the 7 day trial was not offered, and that I'd have to pay for a membership which I could then cancel within 14 days if I didn't wish to continue. Why then offer the 7 day trial on the website? And why not contact me prior to having to drive all the way to the gym to inform me of this? Misleading and unprofessional.

Anytime is the best. I am currently using this gym in lieu of my gym due to their new location being created. Although this location is missing a few machines I prefer, they also carry new machines I hadn't used and it was incredibly refreshing to have such experiences available to me.Staff seem incredible although I don't know them like I know the staff at the old Ness location.If you are looking to start, continue or improve your fitness journey this location is an amazing place to begin your search.

Decent gym, and they maintain this location (unlike other locations)The problem is they don't value their clients and their own reputation. You are better off going with a small / local gym rather than these chain gyms that have no personable ability.One of the gyms closed (which was my home gym) and so I could not go to the gym anymore, but they didn't do anything to help in this extraneous circumstance.It's unfortunate but they put profit over people.

I’ve been a member at this gym for over 4 years until recently. I had an incident where another (male) gym member was verbally abusive towards me as well as making threats towards me (a woman). I reported it right after it happened as I didn’t feel comfortable even finishing my workout. The way this situation was handled is absolutely disgusting. I was told it’s a “he said she said” situation and they can’t do anything (even though they reviewed it on the cameras and acknowledged that they could see him trying to get my attention and say things to me). After I voiced my concern to management they told me they wouldn’t be giving him any repercussions as they didn’t want to upset him and cause further altercations. I let them know I would be canceling my membership immediately as I no longer felt safe as a woman at this gym especially with nothing being done to ensure this other member knew this behaviour was unacceptable especially in the gym. The manager told me I would still be required to pay the next 30 days due to their “cancellation policy” - perfect thank you I am scared for my safety but this gym really cares about the $47 they would be losing. In the end they covered the amount but the amount of back and forth in regards to this was very unnecessary and frustrating. I have lost respect for this gym and the management and no longer care to give them my business, as well as the 4 other friends I’ve brought along to get memberships will also be leaving once their contracts are up. All gyms should have a zero tolerance policy for harassment, threats and bullying. Seems more important than a 30 day cancellation policy.

I find it super concerning that someone has had their membership cancelled for months, yet continues to be charged and won't be refunded despite reaching out through various channels and even to corporate levels without nothing being done.

Nice gym. Lots of good equipment. The 24/7 aspect is nice. The negatives are the high price (for what you are getting) and the contract. Especially the process of cancellation.

Refund people when you over charge them on a month to month basis after they have tried canceling in verbal and written forms! Also, have your staff refrain from swearing and yelling at customers over the phone and in general! Ugh!!!