Northern Roots Lawn Care

We had issues with our lawn this summer and we had no clue what was making our grass die. Emery came and knew right away that we had sod web worms.. who knew! They destroyed our beautiful grass in a matter of a month! Emery suggested we get a pesticide on it and then aerate and over seed. It’s been not even 2 weeks and our lawn is bouncing back. Fall weather is here so I’m sure we will see a huge improvement come Spring of next year.We will continue to use them come next summer for fertilizing and aerating. Hire a lawn guy that is very knowledgeable and you will get great results!! Highly recommend Northern Roots Lawn Care!

They killed my lawn by never showing up to collect leaves as promised – I will attempt to attach a picture. NOTE: all the other lawns in the picture look great, none of these neighbors hired them. After they promised to do I waited and waited and waited. Here are some direct quote excuses from them:“We need consecutive days of dry weather to get the ground in shape to handle our equipment and for the leaves to not clog up our bagging systems….do not call or email and ask about when we will get to you.” - Skoog the owner to all customersAfter I told them that in my younger years, I would just go slower or use rakes when wet leaves clogged the mower I was told “at a $65/hr labor rate. I don't think most people want to pay $1,200 for a cleanup” – Brian the sales guyFunny how everyone in my neighborhood got their leaves done themselves or with others while this best equipped company just provided excuses. They refuse to remedy this – or even apologize. I was only told “sorry things did not work out”-Skoog the ownerThey did a large expensive landscaping project in spring, which turned out looking good but proved way too difficult.• They insisted I sign contracts on their site – an amateur hour site I couldn’t even log into for months. They will want a credit card pre-registered so they can charge whatever they want.• The sales guy Brian would never write down the plan, just a materials list. Good thing I was there to redirect when the workers made up their own plans, the workers complained this a problem with Brian on all projects.• Upon completion the foreman told me the owner wanted me to pay extra because Brian made some kind of mistake…. in the fixed bid.• Brian’s tree expert also recommended a tree that was very inappropriate, I made the mistake of trusting their competency – the tree is now dying – a mistake that cost me $500 as they refuse to replace it.After this I started to write everything down when I needed work after this, sending to them and getting agreement. All the way down to the detail of which plants to trim, but they still could not manage to do as agreed. Had to nag and get them to return. Delightful.I asked if they could fertilize 4 times during the year, they agreed, then would not show up. I would keep asking for weeks, then months, kept being told I was on the schedule. They only actually showed up one time for the year. This is a situation you won’t want to be in - since they kept promising they would show I could not hire anyone else at risk of killing lawn with double fertilizing. This helped kill the lawn I am sure.The ONLY thing they got right was showing up to mow. But well past when the grass stopped growing – the owner had some simplistic notion his profits doing this were higher than doing the leaves. With the detailing and nagging they think much too highly of themselves to consider they can ever be at fault, the owner is way beyond being just tone deaf to his customers, they said they would only do snowplow work for me from then on. Of course they did not show up for the first snowstorm either. I finally fired them. Instead I hired Elevated Services, Jason showed up promptly for every single every snow after that and did great work. Behaved like an adult too. Just hired them for summer work too.I am at a loss as to how they could have any legitimate positive reviews, or even stay in business, given all this nonsense in a single season. I spent many thousands with them, payed my bills on time, gave them (too much) slack to show up etc. Northern Roots is too pricey with the high rates, minimums, and surprise add-on fees. They proved difficult, misleading, do not do what they promise and did inconstant work. Avoid them and hire someone you can depend on, they will make your life miserable and they might just kill your lawn too.

This was the first year I used Northern Roots Lawn Care for lawn mowing. I was attracted to their service by their strong customer service reviews, and I can confirm, in my experience, these reviews were accurate. They do an outstanding job, and I am very well satisfied with their service.

Emery and his crew are top notch. Always responsive, professional, and great to work with. I highly recommend them for your lawn care needs!

We've been using Northern Roots for a few years now and couldn't be happier! Anthony is always precise and fast! Our lawn has never looked better and we always get compliments from our guests and neighbors!

Emery Skoog of Northern Roots Lawn Care is a true professional. He runs his snow-plowing business like a well-run corporation. I specially like how he keeps his customers informed by detail e-mails communicating about the weather, the expected snow accumulation and his action and approach along with when his crew will be out there plowing. And if the weather pattern changes then again, he sends out another e-mail communicating the latest update about what to expect.He is considerate and extremely responsive. Once I misjudged the amount of snow and had informed him that we would not need his services but once I saw the amount of the snow, I realized that we do need his help. I called him and he accommodated my request and the driveway was plowed away.His services in lawn care is also exemplary.If you are in need of a lawn care or snow-plowing services, I strongly recommend that you contact him and retain his company for the services.

Just finished our 1 year anniversary with Northern Roots and we are very happy with the service, communication and responsiveness of Emory and his crew. We used them for lawn/snow and would highly recommend them to anyone!

After the past two dry summers, my lawn was suffering. It started dying off and getting thin, no matter how much I ran the irrigation. I was convinced it was just too dry. Later this summer, I finally asked for a lawn analysis from Northern Roots. Emery was out the next day and said that water wasn’t the issue; I had a fungus AND bug problem. His techs were out two days later starting treatments for both. Along with that, they started me on regular fertilizer treatments. The picture on the left shows how my lawn looked for almost two years. Northern Roots’ treatments fixed it in under a month!

They always do a good job. We tried to do it ourselves last year and it was a disaster. Never again! They make our yard look like a golf course.

Signed up for lawn service and weed control and very pleased with the quality and consistency of their work. We got off to a rocky start with weed control but they were super responsive and committed to addressing the issue. I definitely recommend them.