RONA St-Catharines

Haven't been to a Rona in years. Needed a few quick things and it was on the way.Staff was extremely friendly and helpful. I can't remember the last time I walked into a retail store and have someone every 3 minutes ask me how I am doing and if I needed help.

An impressive collection of the most resistant to be pleasant or helpful out of any building supply retailers in Niagara.

Mirek and Trish at the service counter are amazing, I had purchased a shelf elsewhere that almost every single screw stripped on when I was trying to set it up. They tried every single tool until they managed to find something that worked and fixed the entire issue. Thank you so much!

Came here several times. Bought firepit, palm tree soil, hardwares. Employees were kind and helpful.

Today Rona stepped in to help those that Toolbox delivery services failed to do.Management stepped in and personally delivered orders that were to be delivered by toolbox. Toolbox offers same day delivery for a fee of $70.. which is a complete lie.RONA MANAGEMENT IS TOP NOTCH.THANK YOU RONA TEAM FROM THE KIKLAS FAMILY

Small indoor selection. Aside from that the store stills has everything you need between the indoor and out door selection.

Ordered flooring online and within 3 days my order was ready for pick up at the warehouse in rear of store. Friendly and helpful staff especially the guys working the yard in the warehouse.Keep up the great work guys

So many choices at great prices! I found bargains today that I wasn't expecting, so they made a good sale from me.

Bought a Remington 24” snowblower from Rona - Welland. Followed all the directions but couldn’t get it to go through the gears. I went back to the store and was told they don’t know how to make them run, they only put the handle on and display it.Called the 1-800 number to the USA and was told to contact Rona. I went to a small motor shop on #20 Hwy and they couldn’t help because they didn’t have that model in their shop but they said it sounded like the transmission is seized. Called Rona today, Christmas Eve and spoke to Norm, the manager on duty. He was no help at all, he said it was a warranty issue.UPDATE: I spoke to Mike at Rona and explained the situation. He told me to return the machine and he would exchange it. I borrowed a pickup truck and got the machine to them. I now have a snowblower that works and I appreciate Mike who offered the solution. Norm should take lessons from Mike.

Went in, and the staff was super helpful and friendly. Jennifer helped us, and when she didn't have what we needed, she looked online for the nearest store for us and found what we needed. Very good conversation and genuine. PS there is a possible ghost in the hardware section. Creepy and cool