Annapolis Valley Air Management

Annapolis Valley Air Management was recommended to me for my heat pump install. Don, the owner, took ample time over the phone to explain what all was involved and answer my questions. He then came out to my home and provided an extremely reasonable quote. As I have a bit too much on my plate right now I've decided not to have a heat pump installed at the moment but when I get back to this project I will undoubtedly go with this company. Prior to contacting Annapolis Valley Air Management I contacted two other refrigeration companies, one which was dishonest and over quoted and another which was unprofessional and I never heard back from. Honestly, if you want an easy and affordable process, don't waste your time, contact Don.

Our second floor desperately needed a heat pump to manage the humidity (and for our overall comfort). Don made sure to do a thorough inspection and gave us a quote for what we needed (no more, no less). His knowledge was evident, and we felt confident working with him. The team who did the installation were incredibly professional and efficient, and when some emergencies resulted in a one-day delay for the electrical work, Teresa made sure to keep me in the loop. We are so happy with our Daikin heat pump and the work done by AVAM!

Annapolis Valley Air Management was friendly, quick, and very communicative. They called me a few days after scheduling the work to be done and said they had finished another job early and fit me in a few day later. The crew was friendly, professional, and left the place cleaner than when they had arrived. Additionally, Deenie helped ensure that all my rebate applications were filled out correctly, which I appreciated. Highly recommend!

Lindsay was very knowledgeable and professional. He is a real asset to the company. If you need any work done he's your guy. He installed my heat pump in a timely and efficient manner. The price was very reasonable for such great service. He made sure it was done right and they even showed me the controls.

Had an HRV system installed at home. Huge difference before/after. Everyone was great to deal with throughout the process.

I called in the summer to diagnose a non-cooling heat pump. Reception was helpful and accommodating. Pricing was up front and transparent for the most part. I knew the minimum labour charge would be for 1 hour when scheduling the service call. However, I was very disappointed when the technician showed up and did 7min worth of work to tell me the compressor was leaking refrigerant. They told me they needed to come back to find the leak. Zero attempt was made to further investigate the source of the leak. I ended up paying $220+for someone to tell me there was no refrigerant in the compressor which I had already suspected. I subsequently found another company in the region who was much more transparent and up front with service expectations. Not planning on using AVAM again.

Called this company to service my ductless heat pump. Very professional technician, He answered all questions and explained everything he was doing and why he was doing it. Price was fair. Definitely be calling them again for future service, fully recommend.

Did not come on time and lying about the fact that they are here and decided to change the date of installation services. after talking to them, they said their tech are busy. Like what??? They were supposed to have the whole day with me????? For installation???

This is the second time we have used Annapolis Valley Air Management .We received great service both times .We had a Daikin ductless heat pump system installed this week .Lindsay and the guys did a great job All the people we dealt with Don Deeniie Theresa and Lindsay were very professional friendly and knowledgeable We would highly recommend Annapolis Valley Air ManagementBrenda and Neal

I built a house for my son and he got these people to install the heating system, seemed friendly enough,but incompetent and always a gongshow,workers stoned,stole my tools,and charged an outrageous amount to come back and fix their own problems with the system and when my son complained,they sent it to collections.I do NOT recommend these folks.Do not walk away, RUN.