Superior Plumbing Solutions

Due to water coming up through our sewer drain in the basement, I contacted Superior Plumbing based on a reference from a friend to look into having a sump pump and back water valve installed (as part of the City of Windsor subsidy program).Alex handled the scheduling and 'pre-work' and attended our residence to inspect our basement to determine whether or not we could have these mitigations installed (turned out a sump pump was going to be a significantly large amount of work due to there not being weeping tile under the home, so we have decided to not pursue that mitigation as our problem hadn't been with groundwater). Cody attended the initial inspection/investigation with Alex and both were incredibly prompt, courteous, and I felt like I actually understood what we were doing, why, and when.Yesterday Alex and Cody returned to complete the actual work and they did a fabulous job. They made sure to keep my home clean by laying sheets to protect the flooring/stairs and cleaned up very well afterwards. The job did take longer than they had originally expected (only by hours) but that is only because they went above and beyond after noticing some blockage in the pipes they were working on so they eeled the lines out which likely prevented a significant backup of water into my basement (I AM SO THANKFUL FOR THAT). In addition, the city inspector did not have any issues signing off on backwater valve which means that we will have a successful claim to the City of Windsor sewer subsidy program.I would recommend Superior Plumbing, and especially Alex and Cody, because they know their stuff, did great planning, were punctual, performed a great install, and went above and beyond to keep my family and our investment safe - I know who I will be calling for my plumbing needs, going forward.

Just had Josh and his team from Superior Plumbing upgrade the plumbing in most of my home. They were very professional, gave me a fair price and offered very good advice for my plumbing needs. I am very happy with the result and the changes we decided to make together. I will be using them again in the future and I would highly recommend them to anyone.

Using our dishwasher or washing machine was causing our kitchen sink to overflow. I contacted Superior Plumbing and they were at my door that morning. Marc and Yousif were extremely knowledgeable and professional. They were able to resolve the issue in no time. Thanks guys!

I would recommend this company to everyone who has plumbing problems. Alex, Cody, and G. We’re not only there when they said they would be,they were 15 minutes early and organized their equipment. The work they did was excellent, they cleaned up after they were done. If I had a company I would hire them as they all worked until the work was done, they were very polite and professional. Great job men, we need mor companies like this one.

I had some work done at my house last week. Alex and Cody were very kind and professional. Some people don't like dogs and make comments when they are at my house. They were very good with my dog and awesome people to talk to. They even noted other issues with my plumbing and explained to me how i could fix it on my own.I would strongly suggest this company for any work.

Prompt service, they throughly explained the work before starting, completed the repairs and cleaned up the entire work space. Very professional. We would absolutely recommend and refer this business for any of your plumbing needs.

We recently used Josh & his crew for a new build in LaSalle. Great customer service, on time & did an outstanding job. We look forward to working with Superior Plumbing again for our next Greystone Build!

Alex is our hero! Superior Plumbing Solutions was the only one (of three other 24 hour service companies) to answer our call immediately ....on a Sunday.Great demeanour, answered all our questions, informed us of our options. Totally went the extra mile for us. Fixed our problem in record time.We would completely recommend him (and his company).Thanks, Tom and Rhonda

Called at 11pm, the owner picked up (pretty sure I woke him up…oops!), he patiently asked what the problem was, gave me the rates for different types of repairs, and booked me for the next day.Yousif and Marc were very professional, found the problem in my drainage very quickly and explained to me what needed to be done and gave me an accurate quote before they started any work. Carefully put everything back after the repair, even replaced the old bolts on my toilet. They kept things as tidy as possible, even wiped the floor after they’re done. Worked quickly, didn’t try to stretch out the time, showed me and explained to me all the charges. Price was more than fair, their rate was significant lower than what I had inquired from 2 other companies. Already booked them for the next job, highly recommended!!!