Airport Animal Hospital

I just want to thank dr bassi and his wonderful team for the care and support given to us. We looked for almost a year to find a vet up here after moving here 1yr ago they were the only ones that took our sweet chloe on as a patient. We are forever grateful for their expertise and amazing caring team.

We have been with this hospital for 2 years and recently had to bring my very sick puppy in. The staff was great and Dr. Sidhu was amazing with both my dog and me. I feel very lucky to have such a wonderful team to look after us.

I've had my animals going here since I can remember... But all I have to say about this place is the staff there are great, kind and caring... But as for Dr. Pankaj Bassi and Dr. Kulwinderpal Sidhu, they're a different story... Always in a rush, don't seem to care, always seem to be in it for the money. I had to make a decision today that destroyed me, instead of giving me time to think I was constantly reminded that I was wasting time and he was getting backed up, I know feel like I made a terrible mistake...I recommend the Staff, but as the two Veterinarians that own or run this place, make me want to give this a 0 star rating... If I do get another pet in the future, Airport animal hospital is a place I will avoid.

Their prices are fair. The people are awesome that work there. I bring my animals there instead of to sudbury

We have been visiting this Veterinary Hospital for over 15 years and we have had 5 dogs taken care of by them. They are friendly, professional, compassionate and we wouldn’t take our dogs anywhere else. They have been with us through death, major accident and surgery and common services like allergies and testing. They do it all and are wonderful at it.

First time visit, brought my cat. Vet and staff are friendly and efficient. Nice, spacious building. Very happy with the service

So I have had my yorkies with this hospital from day one, 5 yrs ago. Things started great we would get reminders of their due dates for vaccinations even birthday cards for the fur babies. However, it has been 5-6 days now I keep trying to call and the moment I get through and it rings they hang up. Very frustrating also they don’t seem to care about my dogs anymore…. I haven’t seen an email about the appointments in over two years, my teacup Yorkie was ill on last Thursday puking all morning and at one point there was a lot of blood!! I called immediately but they wouldn’t see him. Stating they already had an emergency pet in there, I’m sorry but that was like being denied by my doctor. Very upsetting, now again I’ve been trying to call all morning and when it finally starts to ring I hear them answer but immediately hang up. This hospital has become ignorant to its patients and I am very angry with them. My dog has had no appetite now for 5 days, is still vomiting and has had diarrhea the whole time. He is lethargic and not very energetic like he usually is. They only seem to want to see your pet when it’s convenient for them. I’m sorry but if u are my dogs vet and something happens to them I expect you to check them out… I can’t go anywhere else. Also the receptionist told me when I finally did get through last week to call the smart pet helpline??? Or something like that… she didn’t even give me the right number it was out of service. I had to get the number from another hospital but they won’t do anything unless you have a credit card and want to charge 130 bucks just to see the animal in a zoom call. If medication is required they charge you an additional 30 bucks per script…. Ridiculous…. If my pet dies because of this hospitals negligence I will be very upset. They make you think they care but all they care about is $$$$$. Just gross… I guess you have to be in a certain tax bracket to get in when you want, obviously not for regular people.

Very caring and kind by vet and the staff.Also very helpful financially.I have to travel from Sturgeon Falls to North Bay but it's worth it.Stewie and Prince agree :)

In comparison to other vets I've been to, the team at Airport always makes me feel like I have all the information needed to make the right decisions for my pets rather than always encouraging the most expensive option. They're super accommodating and their prices are much better than what I've paid elsewhere!