Upward Mobility

Very pleased with this business! They have been super helpful and are very personable. They genuinely care about their customers.

We had purchased a lift chair in a hurry after my husband fell on black ice and fractured 6 ribs. It was a god send, but the upholstery broke down quickly because we have two rescue pups who would just jump up on it to look out the window. Tried to repair but the sticky material didn't stick and it was a total mess - and uncomfortable. Researched alot. Went to Upward Mobility - they were terrific. Listened to our needs and we selected a wonderful lift chair - get this ---delivered in an hour or so! Don't waste your time - this is the place to go! Really appreciate their advice and excellent service.

Fantastic customer service and knowledge of products and needs. Caring and helpful. Thank you Matt.

My mobility is generally somewhat limited, and a recent surgery limited it even further (to the point where getting to/from my second floor was quite problematic); I needed a stair-lift. I looked around on the web and found Upward Mobility (conveniently, they're just up the street and stair-lift rentals are an option).A call into Upward Mobility on Thursday got the ball rolling. Jack (the owner) dropped by the next day to take measurements, prepped the rails over the weekend, and then installed everything (with Chris, his assistant) on Monday.In other words, it took a whole four calendar days (two of which were over a weekend), to turn this whole thing around...and it all just worked. Obviously, this kind of service is stellar (and, at least in my experience, exceedingly difficult to find).Having limited mobility sucks hard, but the stair-lift really helps. And, I *highly* recommend Upward Mobility - they made this whole process trivial. Thanks a lot Jack!

This company is fantastic. My entire experience from when Joerg answered the phone providing great customer service and information to Justin coming to evaluate my stairway to the installation to resolving & replacing a defective part has been exceptional. The stairlift has allowed us to stay in our home. Thank you!!

My mother broke her leg and landed in UVM for 2 weeks, and they would not release her until her house had been made wheelchair-accessible. Upward Mobility was on-site within three hours of us being told by her doctors she would need a ramp, and they had it ordered, shipped and installed within a week. As the van was dropping my mom off in her new wheelchair they were finishing the ramp and she was able to take the first roll up it right when she arrived home. Couldn't have done it without Upward Mobility. Thank you!

Very customer service oriented. We have purchased several items including wheelchair, lift recliner, adjustable tables etc. We also rented some items post-surgery. I highly recommend them.

The McIntyre's were customers of mine, and were one of my favorites as they were very professional, fun, and so, so kind to me. I would recommend anyone that needs mobility help; to consider Upward Mobility as their first choice, so they can have the correct guidance towards their needs, and have professional support before and after the sale. Ease of mobility and access is extremely important for people in need, and there is no point in taking the risk of being misguided, so use Upward Mobility to guide you and help make life easier.

Jack and Susan are great. Last year we were looking for a mobility scooter and Jack let us in on a Sunday to check things out. They have a large selection of scooters as well as other mobility items. We came back to purchase the scooter and Susan showed us how to get it in our van. Both are very pleasant and fun to work with - no pressure. During our conversation we learned they also serviced “stair chairs”...even one’s they didn’t sell.Now we are in the process of moving and need our chair removed from the strairway for the movers. I asked Jack if he could help us and immediately agreed. This morning he arrived exactly on time, checked over the chair for us and took it off the rail. He’d aleady spoken to the new owners about reinstalling the chair.Having to deal with mobility issues is difficult enough, we are so happy to have met the folks at Upward Mobility. They have certainly improved our quality of life. We highly recommend them.

I spent a lot of time looking for a lift/recliner chair for my 98-year-old mother, and wish I had looked here first. ...we wanted a smaller, space-saver chair with a simple control, and she had one in stock and was able to deliver it the same day. Delivery was prompt and delivery person delightful. The obvious first stop for someone in our area with mobility issues.