Southern Monument and Tile Company Ltd

Ted was very patient during this difficult time. He answered all of our questions and was very professional and informative. I would definitely recommend Southern Monument!

Ted was very friendly when I went in to inquire about getting side vases installed at my parents' headstone. Went in a few days later and ordered the vases. The lady told me that they would give me a call when completed. Received a call from Ted saying they were installed. Went to cemetery and the vases were not there, installed at the wrong headstone. Phoned and told them the mistake and asked that Ted call me back. Did receive call from Ted saying that is was fixed. I inquired as to how this could happen and do they not take the work orders with them. He did not answer my question, just said It was fixed". Also

Very informative, professional and helpful with all the questions and concerns we had. Completed everything in a timely manner and will go back to them for any further business we have. Thanks so much Ted and Staff at Southern Monument.

Southern Monument should be the only choice for people in Lethbridge. My family and friends are all repeat customers as the quality of product and attention to detail is unbeatable. Attention to customer care and service was appreciated and they really took the extra time to get things right and do it the right way. There's a reason this business has been a part of the community for years.

Ted and his staff were amazing. They helped us pick out a headstone for my father. They custom designed a picture we wanted on the front and it looked fabulous! I would recommend Ted for your memorial needs. Courteous, empathetic...and professional.

When I lost my son Ted and his staff went above and beyond to make my experience stress free you can tell they really cared and were very compassionate highly recommend them.

Very poor experience: Ted at Southern Monument agreed to add my mother's information to the foot stone which they had engraved with my father's information 9 years ago, but they never did it. I emailed a week prior to the agreed date to check that the engraving had been done and the stone back in place. I received a reply which I interpreted as confirmation. I live two hours away from Lethbridge and when I got there, nothing had been done to the stone. We could not have our interment ceremony for my mother's ashes. I contacted them again, and there was no explanation...it simply had not been done. Ted, the owner, agreed to proceed and to send a photo of the engraving when completed. I never heard from Ted. I called 10 days later, and was told that the engraving had been completed and the stone put back in place. No notification until I asked. I have no idea if the information on the stone is correct. A terrible way to do business.

Ted and his staff, were very helpful during our families difficult time of loss, it’s a process which you hope you and your family can agree on, Ted was very patient with us, and helped us make our monument a very special tribute, Ted and his staff were very professional and have a high attention to detail, we were all very pleased with the monument and the compassionate help from Ted and all his staff, thank you

My family has been using Southern Monument for many years. Ted and his staff have provided excellent service and craftsmanship on all the headstones we have needed from my grandparents and now my parents. I wholeheartedly recommend Southern Monument for your loved ones final monument.

I would highly recommend Southern Monument, Ted and his team of professional's level of service and care was phenomenal and helped assist me through the entire process seamlessly. Thank you Southern Monument for everything you did.