GMS Security System

Vraiment une équipe rapide et efficace, service exemplaire! N'hésitez pas à les contacter!

J’ai été très choyée par les techniciens qui sont venu faire les travaux de sorte que je te donne une note AAA tant ils étaient compétants. De plus leurs parents leurs ont certainement donné une très bonne éducation car leur politesse est rarement vu dans l’industrie de la construction. Ils ont démontrés beaucoup de logique et de capacite de communication hors pair alors BRAVO pour le très beau et bon travail qu’ils ont fait.

Meilleurs fournisseurs de systèmes de sécurité et de télésurveillance avec qui j'ai eu le plaisir de faire affaire. J'ai traité avec ADT et Protectron dans le passé et l'expérience était impersonnelle, comme on s'y attend avec des grosses corporations, sans compter leurs prix exorbitants. GMS Sécurité m'a donné un service personnalisé et compétent, avec des prix incomparables et une expertise hors pair. Nous avons initialement eu un pépin de communication, mais le directeur général s'est personnellement interposé et a rectifié le tir immédiatement et ce, sans que nous ayons à le demander. Nous n'aurions pas pu demander mieux. Fortement recommandé pour tous vos besoins en systèmes d'alarme et télésurveillance. Service technique sur place impeccable pour installations et maintenance, très professionnel et orienté vers le service à la clientèle.

Cela fait plus de 10 ans que nous sommes avec GMS et nous sommes des clients très satisfaits! Éric T. est venu chez nous pour faire une vérification de tout le système et il nous a donné de bons conseils. Il est un représentant fiable, gentil et très informé. C'est certain que nous resterons des clients pour long temps! Un gros merci!

Responsive customer service. Local. Upon first installation, ask them to make the check with headquarters during daytime hours instead of in the middle of the night

I hired GMS to install security cameras. I requested cameras with night vision - which I did not get - they are extremely unclear at night.Their installers were negligent, left a ladder that's 3 floors high unattended - the wind blew it off the building and it caused major damages to my eavesdrop which GMS refuses to replace regardless that they are 100% at fault. Their equipment is their responsibility and they should have acted in a professional and respectful way - by putting their tools away to minimize the potential danger as well as damages it could cause. They are lucky it didn't fall on children playing in the backyard or a car as people are always using the backyard.They quoted me for two days of work for the installation which they respected but once it came to light that they had damaged my property, it is my belief that they maliciously made up false charges to cover themselves from having to be responsible for their negligent behaviour. They said it was for additional hours worked but they had already quoted me for the labor, the installation, the cameras and the additional materials they needed. They wanted 50% more than their original quote, and their excuse was that it was a windy day which made their work harder.When I disagreed with the additional charges, they began to bully and harass me.I wouldn't do business with them again if my life depended on it. They are unreliable, conduct their work in unsafe manners, are extremely disrespectful and arrogant, they will not take responsibility for their mistakes and will under quote the work to trap you into paying more later.This experience was absolutely the worst experience I've ever had dealing with any company in my 36 years of doing business.

Good service! Detailled quote. Competitive pricing. I didn't like the camera types though.

Thanks for your services!!!

System they installed was not working properly (system would only arm 10% of the time for no reason, with no indication of the source of the problem, alarm would sometime go off when people entered another zone that was not armed). We paid close to $4000 for 4 cameras and the installation of both the vide camera system and security system. When we called to get it checked, the woman argued in a quite unpleasant fashion and said they would have to charge for a service call,. She even lied and used the excuse that they had not installed the security system, only the video surveillance (we have the bills to prove her wrong). After we cancelled, we received a number of harassing calls from the supervisor during which facts where distorted. Eventually it turns out they are over 26% more expensive than competition quote. It is too bad, because we normally prefer to deal with small independant businesses.

changed over from Chubb and recommend all my friends to do the same.