Welland Child Care Centre

Our son went to this childcare centre for four months. His classroom's main ECE was great, but we encountered issues with the other childcare staff there. Three times within a few weeks our son had unexplained cuts and bruises on his neck and chin. We'd often get incident reports regarding small trips and falls, but these more significant incidents were never explained to us. Some of the cuts and bruises were still visible a week later. There were also several issues with diaper changes. More than once, our son wasn't adequately cleaned and developed a terrible diaper rash. We attempted to resolve these issues with the supervisor, but, after the third incident, it became clear to us that our son would be safer someplace else. I hope that parents considering this childcare centre will be mindful of their children's well-being -- especially parents of those children who are still too young to speak. The frequency of these issues that we experienced suggests neglect. Without the children being able to communicate their experience through language, this childcare centre can hide from accountability.