Canada Post

Unbelievably rude. I took something in that I had previously priced out by weight, dimensions and international rate on Canada Post.ca. I also brought in the downloaded and approved Customs form for each envelope from CP. Without even weighing the envelopes, the woman told me that they would cost me $10 each and that they were parcels. I tried to explain that I had already spoken with Canada Post and that the paperwork with the barcode would prove that and she started yelling at me telling me that they were parcels and I had to pay $10 for them. I asked her to stop raising her voice and tried, once again, to explain that the barcodes from Canada Post would confirm the price, but she refused to scan them or look at them. This place is ridiculous. They need to lose their license as a registered CP post office.

Literally the most garbage Canada post I’ve ever had the displeasure of going to. They absolutely, under no circumstance answer their phone. I tried calling a dozen times, then I went inside the store and called them.. yet again - they didn’t answer the phone. They simply let it ring and ring. This has been the case all 3 times I’ve been in there. If that wasn’t bad enough, they have maybe two employees there at any given time who either attend to people who want to send mail, or they’re running the convenience store, there isn’t one person dedicated to either cash, so if it’s busy you might as well leave because you’ll be standing there for 45 minutes. They don’t check your parcel if it’s one of the flat rate boxes, they just get you to leave it there without even checking the address to make sure everything is correct and it will actually get to its destination. And finally, my personal favourite.. THEY DONT GIVE TRACKING options. They just ring you through for the cheapest option.. put stickers on, then get all defensive when you say you want tracking. English isn’t even their second language, let alone first. I’d trust my parcel with a carrier pigeon before ever entrusting anything to these people again.

If I would be able to rate it “-5” stars I would do it.Unprofessional and unfriendly staff, they can't even answer your questions properly because their English is just awful.How they were hired- is a mystery to me, but the image they are making for Canada post will have a really bad impact.Save your time and do not visit this post office.

This place is less of a post office and more a menagerie of clowns. Poorly organized, unable to communicate and having extreme difficulty offering basic services.It is unfortunate that there is not more government oversight.

I agree with all the bad reviews from customers!! I’ve stopped going there and now go to Shoppers!! I CAN NOT believe that Canada Post would allow this place to be a Post Office. What do we need to do to bring this to Canada Post Attention? I’ve had several parcels over the years that were supposedly lost and never made it to address!!! Even government envelopes I mailed and was never received at address. I HATE that my parcels that was to come to my address are taken to this store for me to pick up!!! I’d rather they go to my nearest Shoppers Drug Post Office!!

Terrible customer service. Asked for mail forwarding help (for my address being changed two streets over) and I got directed to call the help line....

The service is bad, there is no respect, they ask for documents that are not required, very bad.

The worst Canada Post location in the city... By far. Zero customer service and communication and run by some clowns who cannot answer basic questions and kick your parcel boxes to the front instead of carrying them. I hope someone at Canada Post wake up for a a couple of minutes and read the reviews/ratings of this portly managed and handled location.

This location is open late and that’s how I found out it existed.The staff are extremely unprofessional and barely give you any information that might be useful or relevant.They don’t respond to your questions properly.Their focus is collecting money from the customers.Awful customer service.

This postal outlet is part of a small store, and I do mean small. And because it has a small staff too, I've discovered they can sometimes be shut earlier or open later than is stated. So keep that in mind.Also, because of the small staff and dwindling amount of Canada Post outlets, you will no doubt have to wait in line. Whenever I've gone there I usually wait about 10 minutes. So make sure you have the correct addresses, make a list if you need several things, always get a receipt, check it before you leave, and allow the extra time required. A bad place to go if you're in a rush or on a deadline.The staff is knowledgeable, but not particularly friendly and look like they're overworked and just want to get to the next customer.NOTE: If you just need a book of regular stamps, you can often get them at the regular Cash register that services the store part. And they are rarely busy. So ask there before going to the Postal outlet if it has a big line up.I hope this helps. Thanks for reading my review.Sincerely, Laura-Lee (Was Here)