Shears Colour & Hair Salon

Amazing service from the time I walked in until I left my hair dresser Mari was awesome the last picture is my before will be back for sure

I got a haircut today from this salon and it was the worst customer service experience of my life. The girl with the big eyelash extensions did my haircut she was rude and careless. First of all, she didn’t wash my hair properly. I had to ask her to wash my hair from the back as she just slapped the shampoo on the top of my hair and didn’t even massage and rinse it well. While cutting my hair she didn’t show me the length she was cutting. I specifically told her that I want to get rid off my split ends and not to shorten the length.I was scared the way she was cutting my hair. She didn’t even bother to ask me if I am okay with the cut. She kept on cutting until I asked her that is my hair getting too short?She replied by saying I can stop!!! with her hands up and her attitude was terrible. At that point of time I just gave up, I paid and left the salon with a huge disappointment.

Chelsea is an absolutely fantastic stylist!! I saw her for years and was never disappointed! On top of being a talented stylist, she’s an ever better person and strives to ensure that her clients are always happy. Highly recommended!!

One of the best in Ottawa. Very humble and kind staff. I did my haircut with Hali when I was 9 months pregnant. She was so gentle and kind with me. I showed her a photo of haircut I wanted and she delivered exactly the same look I wanted. Hali is awesome and so are other hair artists. I was so happy and satisfied I am here again 3 months postpartum to do my next haircut. Will definitely come here again.

Busy place. Once you have appointment it is still a wait for 10-15 minutes. Staff is cautious and emphatic. They curate the cut according to youe choice. Its Budget friendly too.

I’ve been going here for years with Chelsea and it’s such a family environment so calm and relaxing. I’ve always had an amazing experience and my hair needs met while having so much growth and also teaching me how to take care of my hair which I’ve absolutely loved to understand. I’d recommend this salon to everyone.

I understand that it's winter and you don't want people to walk inside the salon in boots. But then either clean your floors or provide disposable socks to your clients. You expect us to walk in socks when the floor is covered in hair. I was one of the first customers at 9 am, and the floor wasn't clean, which means that you don't clean it properly even at the end of the day. On top of that, when my haircut was done and my stylist invited me to get out of the chair and go pay, she didn't even bother to swipe my hair from around the chair, the floor was covered in it, and I literally had to walk all over my own hair in socks. This is unacceptable. I live so close to you and I was hoping your salon will be my go to place, but unfortunately it won't.

Visited the Salon for my second time. This time I had my hair cut, and because the stylist wet my hair to cut it (not washed) she blow dried it. For 15 minutes in the chair, an inch cut and blow dried half dry hair.. $60. The pricing list is inaccurate if a wash and cut is $42. I will not be returning. *note the stylist said she couldn’t cut my hair dry* an extra charge to blow dry it after spraying it down is ridiculous.

First time client, I have long frizzy hair. Chelsea was amazing, not only quick but my results are the best I have had in years. I will be returning! Thank you Chelsea