Clare's Harley-Davidson of Niagara

Service department is a nightmare there. I have my bike there since September 2022 from an accident and now is May 22 almost June 20023 and they are still finding out issues every week and not at once. I called and no return calls, I asked to be up to date since September and I had to go there start in December to find out and get information. Was told multiple times will get done soon and I would expect to be ready by the end of May now. Today I got a call saying they need new handle bars after all the inspections done and me been there. My first time there and last one. The reason I don't go there puck up my bike and go somewhere it is because I have the insurance paying for it, if bot would be in somebody's shop.

All the staff are extremely helpful, respectful and knowledgeable. Amazing clean store love the red and white deluxe in the front as soon as you walk in.

Its my #1 stop after seeing the falls. To this day, I still order clothing and have it shipped to Vancouver. Some of the clothing designs are outstanding, and I have proudly worn Clare's apparel for nearly 10 years.

Stopped in for an emergency repair. The heel/toe shifter linkage came loose and prevented any shifting at all. Being that we had been on the road for almost 4 weeks, coming from Las Vegas, Nevada USA, and riding across the country, we were very concerned about needing repairs. The service department stepped up and quickly fixed the linkage, and we were back on the road in less than a half hour. What any Harley-Davidson owner would expect from a service department plus that extra effort. 2015 FLHTKSE CVO

Very nice layout. Friendly efficient staff. There is a restaurant inside. Come get your ride here!

Nice big clean floor with lots of different varieties of new and used bikes. Even with the shortage of new models right now they still had a few, and the sales guy we talked to was very familiar with different models having ridden them and was pretty helpful in answering questions, he knows his market well. Mentioned spring open house hoping to have 6 different bikes to try out and ride.Parts department also impressive knowing certain parts without even looking them up in the computer, showing valuable experience in their job and field, that’s comforting and reassuring when fixing or rebuilding a bike.

Nice building with lots of stock. I'd like to see the cafe open on the weekend however.

Friend of mine told me this was a great dealership. Met the owner at the Bike Show, she was nice. Decided to get my first service and some new parts for my new Harley. Booked an appointment 4 weeks out letting them know i had to go to work so id be waiting for my bike. Rode 1 hour and 15 minutes in 5 degree weather arriving at 9am. They had another bike on the hoist and I was told I'd have to wait till 1:30 pm. The owner of the other bike was not expecting his bike back for a few days but I had to wait.I left that store immediately and will never go back. I've never been treated with such contempt.

Great experience family felt feeling.God bless All for service