The Shoe Company

These guys r definitely alright! !Don’t be a silly man/woman and not go to the (I heard.)Canadian source!! With th trip+

One of the employees purposely removes the shoes from the shelf that are on sales, and she is not shameful to do it in front of customers! This is unacceptable and I will never come to this location to buy shoes. Rate zero if provided the option

It has been too long since I have bought from the Shoe Company. I have been buying shoes from the Shoe Company for years. I have bought casual, dress, and name-brand running shoes. I have learned to be patient and take my time to look around. People love to hide stock. You can't blame them. The pricing is way more affordable. Especially when it's discounted. It's like a pirate treasure hunt. I never know what I will find. Or, where. I drag my friends and family into your stores. They always buy. They love your stores. They are shocked at the pricing. The styles. Are all awesome. I found out on December 23rd, my daughter wanted a pair of Converse All-Stars for Christmas. You were the only people who had a size 8 woman. A big shout out to Santa's helpers for being there during a wicked snowstorm. Essentially, you helped save Christmas. My daughter is ecstatic with her new Converse.Merry ChristmasSincerely,Ebenezer Scrooge

Good collection, great prices and very friendly staff

The shop is not too big, shoes and ladies sandals are on good prices

There is a vast selection of shoes, and it's basically self-serve which is great that we don't have to wait for someone to bring shoes.Service is a hit or miss, slow, and inflexible. They don't make matters easy for the customer that I had a terrible headache after dealing with them. When they see us standing at the checkout, they don't serve us right away so we have to hail them down.It is disturbing how employees talk between themselves in another language while serving us, that we don't know what is happening. If there are remarks they don't wish us to know, they should speak it after we leave the store.They don't tell us in advance that unused shoe care products are final sale nor is it posted anywhere in the store, and it is not stated on the receipt or website--but the receipt does say unworn merchandise is returnable. They are nondisclosing about store return policies before" you buy a product."

I've been shopping at this location for many years and have never experienced what I did today. Normally employees in the past have been very helpful but today the customer service at this location was very frustrating.I came in specifically knowing what I wanted. I asked for Black Timberland boots - exactly what I had on. The employee said they didn't have them. I asked if they carried anything similar or if they could be ordered online. At first she said no. Um..... Weird, but okay.Then I saw the exact same boots on display. I said oh

I left my keys in the store before close and Lisa was more than helpful about the situation. She had left a detailed note on the front door to ensure I still had a stress free evening without my keys! She is a fantastic employee and a a great neighbour to have in the area!! Thank you so much Lisa!

I've been shopping in this store for years. This location (Yonge-Eglinton) is especially good if you're looking for sports shoes/sneakers/hiking boots. There is usually a good selection and many sizes are available. Staff is friendly and attentive, but in the same time they give you a lot of space. you can browse and try on several sizes yourself, as all the boxes in the area accessible for the customers, so it's not like somebody has to run for each pair for you. It is usually a good idea to shop early in the season - for example now (June 24th) most of the sandals are sold out, and some models have a very few sizes left, but if you went there a few months ago, they were fully stocked. There is also a separate section with last of the kind" with bargain prices."