Waterloo Oral Surgery

Excellent service from start to finish.The ladies at reception were kind and fun!The anesthesiologist was so helpful in easing my nervousness while being sedated.Dr Cooperband is always so polite, and kind.Everyone behind the scenes was so gentle post op.Follow up calls were unexpected but appreciated.Very happy with This office

It started with a consulation from a referral from my dentist. The consulation itself was a a disappointment: I was charged $100 for about 5 minutes explaning I had some impacted teethand that they should be removed. They quickly mentioned I would be put under general anesthesia etc. It felt basically like a script that I paid a large premium for. Pretty unfortunate. I preferred the procedure to be done without general anesthesia and they were accomdating in this regard. Dr. Mobini mentioned that he would be perfectly willing to do this, no trouble. Some surgeons recommended against this so it's a nice touch Dr. Mobini would do this as such.It was booked for a few months away -- I got a call a couple days before but no notice of why they called. I found out was to confirm an appointment. This process was mostly smooth, with the most difficulty being getting ahold of the person originally to figure out what they needed.The procedure day itself was smooth: I was frozen which probably took 20 minutes to take effect. Dr. Mobini was efficent and the actual procedure probably took an additional ten minutes. I walked myself home without trouble.I had some minor after care problems, some of which the office could have prevented:* The prescription I was given was impossible to fulfill at the pharmacy next door. They didn't carry any of it. I couldn't call others because talking with a frozen mouth is really, really difficult! They tell you to get your painkillers before the numbing wears off but that's rather difficult if you can't talk to someone. I did email the office and they called a local pharmacy that was able to confirm a place that had the drugs for me. Nice.* The booklet they give you tells you to place gauze until it stops bleeding". Unfortunately

Dr Cooperband recently removed a difficult wisdom tooth. Dr Cooperband is incredibly skilled at what he does. His bedside manner and professionalism eased my worries and reassured me. The whole team is amazing, friendly and professional. Dr Cooperband has THE BEST staff. Honestly, the positive and professionalism is unmatched. So glad I chose Dr Coopeband for my dental surgery! Plus there are great decorations at his clinic made by his kids. Thanks so much to the whole team!

Even though they clearly don't need my review, I've been telling myself to write this since I got my wisdom teeth pulled a month ago because I'm so glad I picked Dr. Cooperband's office out of the 2 referrals I was given.The whole procedure went so quickly and smoothly from the moment I got called in until when I left. The anesthesiologist, Dr. Zhang if I remember correctly, and another short-haired lady with glasses were a pleasure to speak with as they distracted me before being put out. As well, the lady who helped me post surgery (long dark hair, also had glasses) was beyond kind when I was half out of it. They all made this experience such a positive one.My recovery time was also much quicker than I expected which I think speaks to how well the surgery was done. Glad I don't have to do this again, but if I did, I'd do it here ☺️

I have to give this place 5 stars because Dr. Shamji and his staff made me feel welcome and made my surgery experience great. I had four wisdom teeth removed and I was out cold which I cannot recall some memory of the surgery (it's a good thing). Other than that, I recommend for those who want a great experience of removing their wisdom teeth(s).

I saw Dr. Cooperband for my wisdom teeth removal (all four). From the moment i set foot in the practice, it was a warm, friendly, pleasant experience. All members of staff I came in contact with were incredibly pleasant and helpful. Dr. Cooperband is all smiles and warmth. On the day of my surgery, I was really nervous, but Dr C and his team put me at so much ease that I didn’t even realized when I done with my surgery. They helped with everything from giving me proper instructions prior to my surgery, assisting with my insurance claims, and setting my partner up to help me post-op. Very very pleasant experience and very lovely people!

I saw Dr. Cooperband for my wisdom teeth removal (all four). From the moment i set foot in the practice, it was a warm, friendly, pleasant experience. All members of staff I came in contact with were incredibly pleasant and helpful. Dr. Cooperband is all smiles and warmth. On the day of my surgery, I was not really nervous, but even then i felt put at ease even more so. No complications with the surgery, very clean, smooth process. They helped with everything from giving me proper instructions prior to my surgery, assisting with my insurance claims, and setting my partner up to help me post-op. It is only the day after my surgery that I am leaving this comment, but i feel no pain, no discomfort, no hassle. They even called today to check up on how i was doing, which was very kind. Very very pleasant experience and very lovely people!

They’re so nice and welcoming here. I have extreme anxiety. Especially around surgery and dental stuff and I couldn’t afford to go under to get my wisdom teeth out but they made it pretty quick and painless regardless so it was okay!

Oh my word! The office was amazing and the staff is exceptional. Dr Omar was fantastic!! Very positive experience. ☺️