Pet Valu

This is a terrible location. I requested an order for pickup and they forgot one of my items. Unfortunately I cannot make it to the location due to lack of vehicle and mobility issues (A family member who drove into town picked it up for me). Pet Valu refused to issue me a refund, they refused to issue any kind of accommodation - they wouldn't even give me a gift card so I could order the kitty litter online. They simply stole my money. So I shop at Global Pet foods now and have had a much better experience. Pet Valu was really unreasonable to deal with, when I asked to speak to a manager they tried to tell me no manager would be in for a month.... it's really egregious how they treat their community.

Amazing customer service! Kara was full of knowledge and had excellent product recommendations for my dogs special needs. I am so happy with the products so far! Will defiantly visit this location again.

I have shopped at this location many times over the past few years and the knowledge of the staff, friendliness and overall quality customer service that is provided never fails to impress me. And I mean most importantly, my dog likes the staff too! Keep up the good work.

The only place I go to buy pet food! Store is always super clean and well stocked. Lots of choices and great options for all pets. Store is of course pet-friendly as well and you can bring your furry friend with you!Kara and Chloe are both shining lights there. Knowledgeable, friendly, happy to assist. Have seen them go above and beyond to help elderly folks get their purchases into their vehicles.Keep up the good work!

Great, great, great location. The staff is always super friendly, educated and helpful when it comes to purchasing goods for your pets. They are also extremely warm and welcoming of pets, period. When we bring our pup in they are always seemingly excited to see him and have him in, asking us if we need assistance with anything. They always provide your pet (asking before hand of course) with treats. Both myself and my pup love it!

Super helpful staff. Immediately helped me find exactly what I needed!

Excellent service! Staff are very friendly and helpful. Good selection of small animal food and accessories.

The newly hired staff members exhibit unfriendly behavior, while the previous staff members were significantly more amicable and knowledgeable in their roles. (The new staffs neglect to provide information regarding the policies for final sales)

Friendly and helpful…but new staff make fun of their patrons as they leave the store.

I buy my new dog food there and my little chihuahua loves it. They We're so helpful and helping me pick out a good top quality dog food for my fur baby.