Bathurst Animal Hospital

Ever since Rolo was a 2-month old puppy, we have always trusted the team at the Bathurst Animal Hospital with his care. He has always been a lovable (but mischievous) little guy, so he has been in and out of the clinic quite often. Despite that, we have received the best care every time. His primary caregiver, Dr. Lo, is amazingly kind and truly loves animals. He is patient and someone we wholeheartedly trust for Rolo's well-being. Dr. Hayes has also been involved in Rolo's care and we are so thankful for her expertise and guidance for surgery and treatment. Julia and Gillian have also been so wonderful to us - we often see them taking care of Rolo and making sure he's happy and comfortable. Everyone else we got to meet have been so friendly and caring as well! The clinic truly answers all our calls and emails about Rolo, which is so incredible when you're feeling unsure. It can feel so scary and upsetting when your pet is sick, but the team at this clinic has been there for us every step of the way. We feel reassured and confident that Rolo will be in the best hands at the Bathurst Animal Hospital :)

This was our first time at this animal clinic.First impressions were pretty good. The front area was bright and clean, with enough space for us and our cat. Our cat felt really comfortable here, after sniffing every corner of every room, of course. It felt a lot more comfortable for us as well, and felt a little less like a clinic" - which was kind of a nice thing.The staff were also quite polite and friendly. We were scheduled in the same day

All the technicians (Tina, Julia, Catherine and Amanda) are so warm and wonderful to my cat. She is so scared but they have her calming meds that helped both myself and her. The Dr was wonderful and knowledgeable. I highly recommend this place!

I came to this clinic when I moved to the area but I left after and did not return after my doctors failed to inform me about important aspects for my dogs vaccinations, they didn't even provide paperwork and the front desk lady gave me so much attitude when I asked for a certification confirming the vaccines given. They don't have proper annual testing, they miss blood and fecal testing. They will be nice to you to take your money but they won't give your pet proper care. I went back to my old neighbourhood where the clinic was amazing, it's worth the drive to just not deal with lazy staff.

I’ve been taking my pets here for about 10 years and I have always received great service. The doctors Deji, Lo, Hayes, and Stormonth are extremely knowledgeable and always keep the patients best interest in mind. The RVTs, Tina, Julia, Amanda, and Catherine work exceedingly hard to provide the best experience for all of their patients. Lastly, the ACAs, Brittney, Destiny and Gill constantly put in their all to keep the hospital clean and organized. I would recommend Bathurst Animal Hospital to any new or previous pet owner as the hospital never fails to provide the most optimal care possible.

We've been taking our cats to Bathurst Animal Hospital for almost 7 years now. We always feel right at home here and know that our kitties receive so much love and genuine care every time we visit. Dr. Deji has always gone above and beyond for our family - and for that, we're so grateful. We know that we're excitable cat parents that need a lot of hand holding. Gillian is always on point with our pet insurance, and nurse Amanda always spoils our boys rotten. Highly recommend this hospital - there is definitely value for your dollar here!

Diego, my cat. He showed me how to love unconditionally. He taught me to respect nature and about loyalty. The people at Bathurst Animal Hospital, honor and acknowledge our special relationship. Thank you.

Some of the doctors are caring and knowledgeable, but some doctors here aren't very good, they don't bother to follow up or tell you about important things at all. They didn't follow up after a test came back positive and my dog required treatment, they didn't follow up when the second treatment was due, they didn't notify me that there was a 2nd round for the vaccine they administered and I had to get my dog vaccinated twice at another clinic because the time frame lapsed. The receptionist is rude and unpleasant (maybe if you're a regular she likes you more, but being new to the clinic, I was mostly ignored when I came in). My dog never liked it here either. The nurse I had didn't know how to perform something, which is fine, but the receptionist lied that she of course did, despite the nurse admitting she didn't.Compared to modern clinics, they charge exorbitant prices. The same testing is half price at modern clinics, services they charge for are also complimentary at the same. They had the nerve to charge me $12 to trim 1 nail.In a pinch this place is ok if you have no choice, but otherwise, find a place that will treat your pet like their own and treat you with respect.

❗❗❗❗❗❗❗❗❗❗❗A hospital that insisted on me getting insurance for my cat. And during my cat's neutering procedure, they asked for $1110 from me. I had it done at another animal hospital for $350. Last year, my cat swallowed a rope, and I had to urgently bring it to this hospital. They administered anesthesia to my cat and charged me $550. They showed no empathy towards me while I was crying in front of them at the hospital. Additionally, my cat did not vomit the rope at the hospital, and I brought her home unconscious and in a very bad condition. They take advantage of people's desperation. I do not recommend them at all. Please research other hospitals as there are much cheaper options available. You can reach out to me for more information or assistance.