Home Inn and Suites Regina Airport West

My dad got stranded in Regina when someone stole his motorcycle and trailer while he was getting gas after it broke down. He got stuck where he couldn't even get a room for the night because his his wallet was locked in his motorcycle. The front desk staff was only following their procedure, and was so wonderful in allowing me to book and pay for the room from Calgary. I was so grateful that I was able to help my dad, and that the people at the hotel were able to help me get the room.

Checked in around 6:00 and till 9:00, we were up in our room with excited kiddos and had multiple phone calls and visits from front desk complaining about noise. We were on the 3rd floor and front desk repeatedly was coming to tell us we were being too noisy… I found this to be very harassing and that if front desk was getting called they should have corrected complaining guests that these were not quiet hours. We would not stay here again, upon check out we weren’t even asked how our stay was. If you have kids make sure they are completely still and not talking as they will cause complaints.

Really dirty dark and dingy rooms. Seems to be no maintenance of the rooms. One of the most disgusting hotels I've ever been in. The sofa was falling apart and the upholstery was worn away...it looks like it was dragged out of a dumpster. Bathroom was gross and the layout of the room was awful. Avoid this hotel at all costs.

Stayed in double room wit two queen sized beds. Suite was nice. Good price. The girls at the front were friendly and very good. Breakfeast was good loved the auto pancake machine. One last thing large fridge in room.

This hotel really need to invest on renovating. Bathrooms are moldy, walls and ceilings are chipping off, walls all the walls have big stains and lose bathroom fixtures.Staff was very helpful though to move me to different rooms but all the rooms were in pretty beaten up condition.

We booked in for a family celebration. 2/3 beds had no bedding, blankets, or pillows (pullouts- we booked our room for 4 people). The phone in our room was awful we could barely hear to communicate this with the front desk, they brought up sheets and a blanket for 1 bed and had to go back for a second set. No pillows, so we used some from the bed. We had to make the beds ourselves. The fireplace in our room did not work. The size of the room was great. The pool was a disaster waiting to happen- one ladder was taped off, the other should have been, as bolts were hanging out of it. In telling the front desk staff this, someone came to look at it and never returned, didn’t tape it off or anything. We emailed the hotel immediately following our stay and heard nothing back at all. No email no phone call. It was also not sound proof, the people on top of us definitely had kids and their little running feet sounded like they were coming through the floor. Disappointed to say the least for the prices of the room being $220 for 1 night. This hotel is relatively new, but it looks like after the build was finished it hasn’t been maintained at all.

Nice, clean room. Comfortable bed. Good service, when I asked the front desk for an extra blanket they brought it up within 5 minutes even though I know they were busy. Really good breakfast. We loved the location everything we needed is close by. We found a great bakery across the street. Really enjoyed our stay. Only suggestions would be a few more tv channels and a comfortable easy chair( there’s room for one in the corner)

We flew and stayed here for a major tournament and were incredibly disappointed with the lack of service and cleanliness. We were informed housekeeping comes in every third day when we requested they come and change our garbage. We had to ask for coffee three times, and garbage bags to clean our own rooms. When housekeeping did come in nothing was stocked or cleaned. Dirty dishes, towels, and recycling were left out. Beds were made once in five days…There were so many repairs needed to be done (ie: couch is broken, carpet has huge stains, toilet paper holder falls off the wall). Cutting corners and costs is VERY apparent. Really disappointing considering we spent hundreds of dollars for no service.

My husband and I were there for our wedding anniversary we checked into the jacuzzi suite. In July 7th of 2023. After checking the room. There was a wad of chewed gum stuck to the fireplace. There were holes in the walls. The staff really didn't seem to really care. Our phone didn't work. Overall experience I would say 1 out of 5 stars.

Presently staying here for two nights. Positive is room is spacious and beds are in seperate area so you can close the door to help decrease hall noise etc.It is a busy weekend, so there is noise.The couch in the sitting area was broken. The arm is detached and trying to be held together by duct tape. It is very uncomfortable to sit on as it has no cushion support left at all. The faux leather fabric is completely worn in one section. It's embarrassing, really.The bathroom tiles are quite dirty and moldy looking.Overall, for a newer hotel, it's very tired and worn looking.I wouldn't stay here again.