Furniture One

Great selection and very informative salesperson. Mary was able to find us chair that we loved within our budget. We didn’t realize there were so many things to consider when purchasing new furniture. Will definitely return to furnish my den when our basement is finished.

My wife and I decided it was time to update our furniture for the front sitting area in our home. We went into Furniture One way back last April in the midst of all the supply and employment issues due to Covid. We worked with Kathy and ended up ordering a set that needed to be built (in other words did not see exactly what we wanted on the showroom floor). Kathy warned us that the LaZBoy delivery time would be around 39 weeks. We were in no rush and agreed.Nearly a year later the set finally arrived and we were very happy with the outcome. Kathy had steered us away from some of the upholstery fabrics we had seen that day. She also had us take pictures of the room we would be placing the furniture in to help in our decisions. She further helped us decide on adding some real colour to one of the pieces, with accent pillows of this same material and colouring, and the results were amazing. Kathy was great to work with.We would not hesitate to go to Furniture One again and would definitely look up Kathy to assist.

Kathy is a very professional sales lady, and very patient. I purchased a rocker and decided it was not for me. Kathy was so very kind to help me find my perfect rocker, and did not give me a hard time about cancelling the other rocker. I highly recommend this place.

A LA-Z-Boy was delivered today. Deliverers were efficient, polite, and respectful, even took off their boots and wore masks!Very happy with my chair, too. Salesperson was patient and polite when I went to look for the chair. Time to wait for delivery wasn't long.

Selection of styles and fabrics were fantastic. Accents highlighted the ambiance of the furniture. The staff explained the options available and were attentive to my special needs. I will be visiting them again to complete another room in the Spring.

We had been shopping around for some time for new chairs for our living room and found exactly what we wanted at Furniture One. Thanks to Kathy for her expertise and patience in assisting us, and for never making us feel pressured into buying anything. We highly recommend this business and will certainly return there for any future home furnishings we need.Beautiful showroom. Great selection. Good prices. Friendly, knowledgeable staff.

Excellent staff, friendly and professional. We purchased a recliner rocker and are very pleased with it.Mary Danelon was the best in helping us choose our recliner.I recommend this store for their professionalism and pricing.

Awesome furniture. Lots to look at and try them out for comfort. Great prices

We were in need of updating our living room furniture and went to all the local stores in Windsor, absolutely nothing we liked and the quality was terrible service wise and with the furniture.We went out to Essex to Furniture One and Mary was so incredibly patient with us as we tried out different styles of loveseats and rocker recliners. We found a set we liked, ordered in a color we decided against a day later so Kathy was able to change the color on the order. We were told it might be up to six months for the loveseat delivery and that was ok.The two rocker/recliners were delivered the following day, we were ecstatic over the delivery people, their care in bringing the new chairs in and setting up. Turned out the loveseat was already in the process of being made so we had ours within a month!A few weeks after receiving the two r/r and loveseat, we decided we missed having a couch to lie on so we wouldn't have gone anywhere else but Furniture One again and Mary once again was awesome in showing us our options as we needed a shorter style to fit our space, and Brad was very helpful with the pricing too, much appreciation to both of them!! The couch was delivered within a couple days and the incredible delivery guys showed us how to remove the backs if/when we ever needed to move them and took great care in handling the heavy furniture into our home.For any La-Z-Boy products, Furniture One is the only place in the Windsor-Essex area we would recommend visiting.

This review is from Brad Thompson. We dealt with Brad Jones from Furniture One, and we were very happy with the service. He was helpful and present with us. We had repairmen come out to our home as well, and they were professional, did a great job. Everyone we dealt with from Furniture One engaged in great conversation, and was very friendly. We would recommend Furniture One to anyone!