Mark's

Great selection of Scrubs and other gear for nursing. You seem to have a large selection of outdoor work clothes. I love the fact that if they don't have your size in stock they will find it at another store and bring it in for you. The staff are always very helpful and knowledgeable. I always wait for a sale and then you can get good pricing.

I was in the store for about 40 minutes. Not once was i greeted or engaged with whatsoever. I was trying to buy a $250 carhartt jacket but since no one wanted to help i guess ill go order it online since i know my size now.

Visiting this store is just wastage of time. I am quick shopper and pick whatever under the deal. This time they have BOGO sign all over the store, but when we paid for all stuff I found out they charge me for individual items. I simply asked BEN a cashier their to do price adjustment because all of the shirts are hanging on the same rack. But he just started to shout on me and my wife. That was so ridiculous. This is the last time I visited the marks store. Very bad customer service

We purchased a pant for my son on 1st January and noticed that some strange type of cotton/threads were coming out from it. We went back on 3rd January to return but the store lady and her associate refused to take the return. I showed them same pants on the store having the similar thread issues (on less scale as my son wore his pant for one day). Then they started saying that due to some strange odor they can't take this return. I have no understanding why this happened but to me I just wanted to bring this to your attention as it gives a bad name to Mark's quality and bad customer experience.

I ordered online and the size is too big and I returned the item here. The transaction was straight forward and hassle free. The store attendant is friendly and very helpful. She assisted me in finding the right shoe for me. I finished all my transactions in less than 10 minutes. I recommend this place.

I have to comment on excellent customer service @ Mark’s in Tsawwassen!Anna and Sam, both amazing, friendly and patient. Neither was pushy or intrusive as well as other staff who asked if needed help but left me alone when I said no.Clean and well organized establishment!Thank you for the amazing service. May

Incredibly incompetent staff at this location. The cashier who looked probably 15 didn't even know how to deduct the $100 balance from our Visa gift card. And to top it off, she didn't remove the security tag before we left. So we had to go back to another location to have it removed.

Very disappointed in this store. Twice now I have called them to see if they have stock of a specific pair of gloves as advertised on their website. First time they told me they had them in stock but when I got to the store, none were to be found. Yesterday I called, asked them to find me a pair (two pairs in a package) and put them aside, which they said they did. I went to the store and there was only one pair, upon checking, one glove was an extra large and one was a large, and it turned out they were both for the left hand. The gloves were tied together with a professional plastic tie so someone had to have done this in the store and not at the manufacturer. Two wasted trips to this store. I have no confidence in the staff at this store. If I could give them zero stars I would.

I went to go pick up a pair of black timberlands and came across some great service from Christina! She did a great job helping me out with my order and even helped me save some money with the sale going on at the time. People like Christina really bring back my trust in humanity. Thank you!

Walked in and as usual no one there to greet customers. An associate did finally ask if we were doing ok so I asked for some help, without even looking at what I was asking for she said everything we have is out" well that is a lieA different associate came to assist us and what do you know he found what we were looking for.He assisted us a little more and I thanked him for his time and we continued to shop.We ended up making a purchase and the fellow helped us at the cash desk. Unfortunately upon looking at the receipt the sale didnt even go to him which is a shame- Olivia the receipt said was RUDE and just walked around doing absolutley nothing but stand around. I am giving 4 stars based on the nice fellow that helped us but truthfully the store was a mess and the lack of service and Olivia's rudeness has put me off from ever returning."