Hotel Place d'Armes

Stayed here in late January 2023. Excellent location with valet parking. Friendly and professional hotel staff. Large room with nice architectural features. Comfy king size bed. The fireplace was a nice feature. On-site restaurants were great. Close to many other restaurants and easy to walk around old Montreal.

This was a fantastic hotel. My wife and I went for our anniversary. They provided us with a complementary bottle of champagne as a surprise.The service was great, restaurants were top notch, the spa was amazing, the rooms were comfy with a good view. We went in the middle of winter, so it was quite cold outside and snowy, but inside was warm and magical. Great part of town that was easy to walk around or catch metro.

Overall was a great stay.Pros:Staff were great, clean rooms, loved the restaurant and especially the location. Really enjoyed the complimentary coffee and fruit water offered in the lobby.Cons:Elevator during our stay was squeaking and making weird sounds during the day and night. One of our four nights, housekeeping didn’t give us toilet paper or body soap when making the room although we had none.Another thing I believe the hotel should make an effort to reserve some tables for hotel guests in there rooftop terrace. We were told rsvp is only done through the OpenTable site. Hotel guests should have some priority.

Three stars because housekeeping showed up about 8:30 a.m.., then at approximately 10:30 a.m., when I spoke to her and she agreed to be back at 1:00 p.m. giving us enough time to check out; however, a young receptionist called our room at approximately 12:30 p.m. asking when we were leaving, then a few minutes later a young lady showed up to our room asking if we were leaving.A few minutes later a young man was at our door asking us again. He did apologize as he said he was not aware that we had talked to so many others.We felt like we were getting pushed out when it was agreed 1:00 p.m. was acceptable time to check out at.During check in were told to come back later than we were supposed to check in. We thought nothing bad as they saved our luggage and got start our exploration of Montreal.But in retrospect, they may need to look at their check in and check out arrangements.We did have dinner at the rooftop twice and it is nice, the food was on point, and staff accommodating although we did not have a reservation.The room was nice and spacious (see pictures).Noise was not an issue as we stayed there during the week on our way to Quebec. We were on the 4th floor facing the Rue Norte Dame and could hear some voices in the am, not too loud.Valet service was great. The staff was nice and helpful.If looking into staying here, ask that staff communicate with each other regarding check out or you may be woken up early by housekeeping on the day of check out.We have stayed at nicer hotels and not so nice hotels and none have done this to us before.

I hate to even write this having previously enjoyed a fantastic stay here years ago,…. BUT something needs to be done about the unaffiliated nightclub (Lola Lola Lolita) across the street!!! When we stayed here in the past, it wasn’t summer and/or our room faced a different side. This time, we were faced with pulsing Latin music and loud voices in the street. I called the front desk and was told the club closes at 3 AM! They said they would ask them to close the doors of the club. Hours later, and still wide awake, I went to the front desk and asked to be moved. They moved us to an upgraded suite. Sounds great except for the fact that the air conditioning was sub par and because it was two stories, the room was terribly hot. A mechanic came to service it the next day, but it did nothing to resolve the issue. It’s a shame because the place is nice, location is great, and the staff is excellent, but the nightclub is going to ruin their business and their reputation. I’m not sure how they could put people into rooms overlooking Rue St Jacques with good conscience.

Make sure to use HoteITully.ᴄᴏm when booking any room. They compare hundreds of booking web sites and typically will have prices much cheaper compared to others! Thank me later on! This hotel is the best rated in the area. I have been staying here for a long time. If you decide to stay here you will love it I'm sure!Excellent location with valet parking. Friendly and professional hotel staff. Large room with nice architectural features. Comfy king size bed. The fireplace was a nice feature. On-site restaurants were great. Close to many other restaurants and easy to walk around old Montreal.

I’m on the 5th floor but I might as well be sleeping on the street. I can hear EVERYTHING on the ground floor (hotel is across from a loud bar) and being this is the second night here, I know I won’t sleep until 3:00 am when the bars close. Super disappointed in this hotel as it’s supposed to be among the best but it’s lacking in both service and build. New windows are a must in order to insulate the sound. Will never stay here again.Update: The hotel promised us a full refund on one night but they only issued a 50% refund on 1 night. Total disappointment.

Such a great experience here! Upon arrival we were greeted by friendly staff that upgraded our classic room to a superior when they heard we were celebrating a birthday! The room was very clean, comfy bedding, super clean washrooms, great amenities:) the housekeepers even came to deliver us complimentary water bottles and chocolates ! You can really tell this hotel pays attention to the small details :)

Lovely hotel! Staff very sweet and accommodating…especially Sam, the valet. Gave us a great gift store recommendation and even ran back to our valeted vehicle (twice) when I forgot a bag. Delicious food at the Brasserie and room service for breakfast was a treat. Simple elegance and close to everything. Only gave 4 instead of 5 stars due to limited reading lighting in bed and if you’re not used to city life, it is pretty noisy with typical city sounds. Died down around 11 pm though. Overall a great experience. Oh yes, and the chocolates and water bottles delivered early evening were a delightful surprise. Recommend!

Excellent hotel. My family just spent 3 nights here and I will certainly be back. We had 2 rooms and both rooms were clean, modern and very spacious. Service was top notch. From the moment we checked in to when we left, we felt welcomed and looked after. The only down side is that they are across from a night club, you can hear the music (if you are a light sleeper). It doesn’t stop until about 2 or 3am! So bring earplugs!!