Sheraton Parkway Toronto North Hotel & Suites

If you're looking for a comfortable and convenient hotel in the heart of Richmond Hill, Ontario, the Sheraton Parkway Hotel is an excellent choice. From the moment you step into the lobby, you'll be greeted with a warm and welcoming atmosphere that makes you feel right at home.One of the standout features of the Sheraton Parkway Hotel is the great bar and restaurant in the lobby. It's a fantastic place to relax and unwind after a busy day, and the staff is always friendly and attentive. The restaurant offers a wide variety of delicious dishes, from classic burgers to international cuisine, so there's something for everyone.Another great feature of the lobby area is the Starbucks, which is a real lifesaver for coffee lovers. You can grab your favorite latte or cappuccino and head to one of the many seating areas available, whether you prefer a cozy armchair or a more communal table. If you need to catch up on work or check your emails, there are also computers available for guest use.When it comes to the rooms, the Sheraton Parkway Hotel does not disappoint. The rooms are spacious and comfortable, with plush bedding and plenty of amenities to make your stay enjoyable. The cleanliness of the rooms is truly outstanding, and the housekeeping staff deserves special recognition for their attention to detail. Everything from the linens to the bathroom fixtures is kept in impeccable condition, making for a truly 5-star experience.Another great thing about the Sheraton Parkway Hotel is its location. Situated near the 407 and 404 highways, it's easy to get around and explore the surrounding area. There are also plenty of restaurants and shops nearby, so you can easily find something to do or see during your stay.Overall, I would highly recommend the Sheraton Parkway Hotel to anyone looking for a comfortable and convenient place to stay in Richmond Hill. With its great bar and restaurant, Starbucks, spacious and comfortable rooms, and 5-star cleanliness, it's a top choice for anyone looking for a truly exceptional hotel experience.

The hotel has been renovated recently. Beds are comfortable and rooms are clean. Was impressed by the lounge staff and the service they provided. Food in the club lounge was good. Pools are not the cleanest and the fitness area are run down.

North of downtown, and 20 minutes from the airport, this hotel is surrounded by Asian restaurants of all kinds and price ranges. There is even a mall attached to the hotel if you do some wandering. The staff are polite, professional, and willing to help.You have access to the hotel pool, fitness center, and sauna, but a 7-minute walk indoors gets you to the nearby racquet club, with a full gym, lap pool, and hot tubs (bring you own lock).There are caverns of meeting space, plenty of indoor and outdoor parking, and a bar that is always busy. If you have access, the Sheraton Club will provide a solid breakfast, and maybe dinner if you are a light eater.

Room was nice and clean. Had more amenities than I needed for my brief stay. Staff were extremely pleasant and friendly.The pool isn’t great and it would be nice if there was a hot tub. I did enjoy the sauna though. Signage to the bigger pool and fitness club was limited and the king hall through the best western hotel was unique.I was on the club level floor with access but the timing didn’t work for my schedule as I had a meeting in the morning and the lounge doesn’t open until 8am and closes by 9pm.

Was staying in a room here and was laying in bed watching a movie as the door to my room opened. A man walked in with a suitcase and we both were equally surprised. He apologized and said they must of checked him into the wrong room and left right away. I called as that’s a HUGE security issue especially at a somewhat decent hotel. Night staff had no empathy at all and the girl I specifically spoke to had no apology. I told them, all I want is an apology but she continued to blame it on being busy. Morning after, went to desk, and the new staff seemed apologetic and refunded 50% off of one nights stay. Service is very inconsistent amongst staff members. 9/10 times the experience is great so it really makes the other 1/10 experiences shine, which isn’t great. Good amenities and location!

So so good here . Rooms were so big. Wasn’t expecting the size. My suite had a nice view, a lounge, the bathroom was large as well. They got an indoor and and outdoor pool. Very big halls for parties or weddings. The staff were so nice, they clean up room everyday. Food was so good, like the chef(s) are good. Steak done right, delicious, chicken was so good. Breakfast was a hit ($21.99) I really enjoyed staying here and will come back soon.

I recently stayed at the Sheraton Hotel for four nights, and unfortunately, I don’t recommend this hotel at all due to my poor experience with the cleaning services. Every day when we returned to my room, I found that the cleaning was not even up to standard level. However, the last day was the worst one, and I was extremely disappointed with the state of the room.There were debris on the floor, cups and glasses didn’t replaced, dirty napkins on counter, and the bathroom towels were not changed, which made for a very unpleasant experience. Despite staying for four days, I felt like the management did not pay attention to detail or provide the level of service that I would expect from a hotel like the Sheraton.I have attached photos and video that show the state of the room after we back and I believe they speak for themselves. Overall, my experience at the Sheraton Hotel was not up to my expectations, and I would not recommend this hotel to others. I hope that the hotel takes steps to address these issues and improve its service in the future, as it is important to provide a clean and well-maintained hotel experience for guests.

This place had top notch service! We will be back next year and will book here again! Sabrina at the counter had made our stay there a 5 star experience. Definitely well trained staff and gave me and my family a warm welcome to toronto area. Love the environment!

The updates and finishes are nice and the hotel is in a good location. Cons are that the parking can often be a nightmare, gym equipment looks like it hasn’t been replaced since 1982, and the room was definitely not properly cleaned. It looked as though they had swiftly changed the sheets and towels without touching much else. Lots of leftover condensation/sticky stains on the side tables and the microwave was left where the last person used it (on an unfinished cooking time.) The 4 stars are for the value of what you get and the staff being very friendly.