ACCESS Winnipeg West

Horrible experience. The PC Government keeps telling us to go to walk in clinics for non emergencies to free up wait time. This is a head scratcher because I waited for approx 5 hours at this Access and finally walked out. Emergency would have been quicker.

I was left a voice mail by my dietician that I was referred to. I tried calling back and had at least 2 or 3 different pre-recorded messages prompting me to select certain number, but none of the number prompts indicated my dietician's name only lists of different doctors and nurse practitioners. I was either left on hold or when I did speak to someone, they said they had to transfer me over to the right department. I then got the same automated voice mail. I left a message, but I don't think it will be returned as the voice mail message did not indicate whether you could leave a message for dietician referrals. I spent half a morning trying to look up online and see if there was an email or other way of contacting. Very frustrating. This should not be so hard. An automated message with the dietician's name and direct number link would really help to fix the problem.

I have nothing against the nurses here, my dad used to a wonderful nurse practioner (Sandra i believe)until she left. Now he sees Dr. Jamieson...or should I say he DOESN'T ever see her as she can't be bothered. No calls when she was supposed to. He has to keep calling there. He was diagnosed as having cancer...at health science centre where we took him when he was in immense pain. Now he has to call and chase answers for his treatments. I think this is ridiculous. Not impressed at all.

Went here 2 weeks ago for pain in my ribs after a really bad chest infection. Was given a doctors note and told I have tissue strain and mildly bruised ribs and was told to come in the following week if pain is the same. So I went again last week. The NP I saw was incredibly rude, refused to listen to what I had to say and ignored the fact I had a note from them the last visit. Took a stethoscope and looked at my chest for MY CHEST INFECTION, said it was gone, gave me a prescription for something I don’t need and told me it’s not his job to tell me not to lift anything heavy and to go somewhere else. Tried speaking with someone in charge and have been completely ignored. Horrible place, go literally anywhere else if you want to be listened to instead of rushed out of the room as fast as possible.

Staff is awesome and actually cares about helping you. I didn't have to wait long but even if I did I would have been okay with it considering the level of care the staff provided.

Meghan Howell is the best nurse practitioner I have ever seen. My kids love her. She was very informative and helpful

I will never come back here, it is relatively close to me but the lack of staff is detrimental to the services they provide. I asked to be seen, waited ages and got in just the usual for a walk-in, I was told that they wouldn't do any tests on me and I should go buy over the counter product. Here I am having had an infection for almost three months and this clinic could have helped me from the start. I have now gone to three other walk ins and all of them have taken the time to listen to me because I came in! They provided me with tests, solutions and prescriptions that I could have just gotten when I started here.

Dr.Nelko is unprofessional and rude and couldn’t care less about her patients. I’ve been going here for over 10 years now however my original doctor left and I was transferred to Dr.Nelko. My mental health took a turn for the absolute worst after changing to this doctor. Everything I say is disregarded and shrugged off. I have resorted to walk in clinics when needed and rather wait for a random doctor then her. She has attempted to belittle me at multiple different appointments. She does not do her job by taking a look into your file and recommended if I run out of my regular meds to take pain killers which I find absurd why not prescribe what I need? I will now be looking elsewhere for a family Doctor.

My Doctor is Dr. Avanoma, and she is AMAZING. She caught the fact I can't have a certain Pain Killer after I had Fractured my leg. She caught it before it was Prescribed. For the General Medical Staff at The Grace Hospital, after my leg was reset, they kept me in the hospital longer, until they were able to set up Home Care for me once I told them I live on my own.For any comments stating the staff are less than pleasant, how did you treat THEM? It goes both ways.

Very good service. I came at 8:30, was told that the doctor will be in at 10am. Came back at 10am, and couple minutes I was called. Efficient! I was looked into by a nurse practitioner - I have a bad knee (at least i thought) and the nurse looked into my knee. Overall good service for what i was looking into. thank you.