Detroit Glass Block

Byron was AMAZING!! He was Professional, expedient and truly a Blessing. The Work he performed was better than Outstanding!! I will refer him without hesitation. Byron I cannot Thank you enough for your help.

Byron and his team did a fabulous job with my glass block windows. They were professional, on time and they cleaned up after their work was completed. I would encourage you to contact them for all your glass block needs. Thank you Detroit Glass Block!!!

Unfortunately, I have to rate this business as 0/5 stars. I'm disappointed that it's come to this given the quality of the other reviews.I needed some basement windows replaced. I contacted Byron by phone on Tuesday 10/29 and he agreed to do the work on 11/5 at 9am. The price was reasonable, too. Byron texted me that night to confirm the 11/5 date.I had to take a vacation day on 11/5 and by 10am Byron did not arrive. I called for three hours before I got through and was told that I wasn't written on the big schedule" so he was at someone else's job. I can understand that mistakes happen

Bryon was great to work with from the start. He first assessed the job, provided a timely written quote, showed up on the assigned date and time on time, respected our home, completed the work efficiently, cleaned-up after the job was complete, responded in a timely manner along the way, and accepted Zelle. He was overall very pleasant and we will use him again and recommend him to others.

Bryon and his company were at the job working before I arrived. The job was almost complete. Neat, clean and very PROFESSIONAL. We love how the glass Blocks add security and character to our home. After seeing the outcome we placed an order to have more windows installed!! Thanks for A Job Well Done!!!

It was a pleasure doing business with Detroit Glass Block. I reached out to them a year ago and continued to shop around. Fortunately for me, Byron still had my information and was willing to honor the original quote that was provided. He and his team did an amazing job and addressed any concerns I had, as well as, all my questions! I would definitely do business with them again, should the opportunity present itself. I highly recommend this company.

Byron did a fantastic job at a reasonable price. We love our new glass block window. Byron was professional and responsive with communication.

I use Google often to research different businesses, people, restaurants, etc. I wanted glass block installed in my dinning room. I noticed the reviews with Detroit Glass Block. I called him (Mr. Byron). He answered, came gave an estimate & asked when would I like my windows installed. Well today was the day. I must say he did an excellent job. I love my windows. I would recommend his service to any one in need of glass block.

Unfortunately, the customer service is not up to par. The first time around I called for a quote, I promised they would come by… no call no show. I reached out a few times within that month and never for a return call. Then several months later I called again and the quote was now higher like 50% increase. I agreed because I just wanted the windows and it was still good pricing plus I wanted to support a black owned business.They came out this time and did a great job (so I thought). After they left I went to look at the work both inside and out. There was broken glass everywhere inside my home and my child could have injured himself. Huge pieces of glass. It took me 2 hours to clean up after their job something that could have been life threatening. Both inside and outside there was broken glass everywhere.He apologized and offered me a discount on the remaining windows I needed to get installed. I agreed. And everything was still fine. Then I noticed two of the windows were crooked. I called back and sent photos. He agreed to fix them. We set a date that later went on to be rescheduled 3 times with the final one being cancelled the morning of. He never answered my calls after Nor responded to text. I was extremely disappointed in the service. Don’t promise your customers things you don’t intend to do also I paid to have windows installed correct not crooked windows. But things happen we are all human but to not come correct it like you promised is so unprofessional. On top of that he inconvenienced my whole day by not showing up to appointments. Highly upset.

We are very pleased with Byron’s work. He put in 9 glass block windows at our house and they look fantastic. Very easy to schedule and work with. Before leaving he made sure we were happy with his work. His price was great as well. Highly recommended. Thanks again.