RE/MAX One Group

My husband and I are completely appalled at the lack of professionalism in dealing with Sean and his agent at this location.Upon reviewing the pictures taken of our home (which were on an older iPhone and terrible quality), we requested for better pictures and were given a flat out no. We requested her to review her grammar in the listing and were given excuses as to why it “wouldn’t update” but somehow the date for the open house and offers could be changed.We did not receive emails with new listings to find our own new home - they were more worried about the sale of ours and pressuring us to sell quickly. My husband and I found houses on our own to view, and even then, she was repeatedly late which significantly cut down on the time we were able to view the homes due to the 30-minute viewing time.Our realtor did not provide us a copy of the contract until requested (three weeks later) and when I asked for the contract, I was then asked by our realtor “is there a problem?” and she backtracked to explain (as it was only then that we found discrepancies in the quoted rate and the rate that was written on the contract, which was filled out and dated AFTER we signed and agreed to list with them) as to why it was higher.After a terrible experience with our realtor, we requested to transfer. I was then told that she would need to talk to her broker. I was given a call by Ryan (lovely fellow) to see if there was something that could be done internally but at this point we were firm on wanting to transfer.We were told that they would see about having our listing taken down and getting re-listed from day one - we then received an offer and were pressured by our realtor and Sean to take this, rather than start fresh, as we had wanted.We declined the offer, as we had made up our minds about transferring and I then received a call from Sean, who was also asking about resolving this internally; we were very clear in our request that our listing be transferred to another agent/broker of our choice. When I gave the name of the realtor, this office contacted our new realtor.I have now been informed that our listing is essentially being held hostage until it expires, only setting our family further back in our search for our forever home.Sean then refused to give me any more details, even though my husband (who is the only name on our current home) clearly stated that due to our work schedules, I could make any decisions and speak with them for anything needed. I was made to feel stupid and small.I would not recommend this office to anyone. Steer clear, because if things go south, they don’t let you go.

RE/MAX One Group is a great brokerage to work under. Great minds helping great minds to be their/our best. With a focus on client experience and innovative technology our clients enjoy our advanced marketing ideas with proven success. Plus we have apples in the fridge for when you just need a fresh snack (which I often do).

Incredible Real Estate Brokerage to operate out of. Professional agents, friendly staff, and a very supportive broker! If you are considering a move from another brokerage, do not hesitate to contact Sean Kirady to discuss your options. If you are a buyer or seller, any agent in this office is competent and more than capable of being of service to you. This is not an incentivized review, I genuinely feel welcome and appreciated here. 5 stars!!! - Jed Regalado

Very friendly and helpful staff who are always ready to take the time to listen and give information that relates to the issue.Very professional Broker who's always friendly and willing to share his wealth of experiences and information with us

Our family had a wonderful experience with Re/Max One Group and especially realtor Olga Sinegub when buying our first house. She went beyond all expectations!Thanks to Olga all steps of the process were easy and quick. Always friendly, caring and very knowledgeable - this is the realtor you want to be around. Thank you very much for making this stressful process way easier to live through.Volha&Dzmitry

I love this office! All the agents are very professional and courteous! It’s also a GREAT place to work and I love my job.When choosing a brand to hire; look at the market leaders stats because according to stats in Canada, RE/MAX is the #1 rated brokerage known before all others brands. Why wouldn’t you stick with the leaders of the pac to get the job done right the first time? RE/MAX is also Global

Our family regret dealing with Rose. While we cannot comment on our current situation at this time, we find Rose very untrustworthy and do not recommend her to another soul for purchasing a home. You'll regret it like we did. Please do your due diligence and consider all your options for agent representation.Edit: This agent hid all her negative reviews on social media. That should tell you something. Be warned.

LOVE our office! Staff is always ready to help and are very friendly. Our Broker is incredible, very supportive. Fun and professional office. We have some incredible agents here.

Denis-Michel Thibeault exceeded all of our expectations: friendly

We have a great team at Re/max One Group.Professional, knowledgeable Realtors and a very supportive Broker, who makes himself available to all. Easy going office with great support staff.