EQ3 Ottawa
374 Reviews
- Thursday10 AM–6:01 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
About the Business
EQ3 Byward Market - Modern Furniture Ottawa | Explore modern furniture at our EQ3 Ottawa showroom. Discover custom upholstery, office furniture, reclaimed teak furniture, and more. Stop by for furniture sales.
Contacts
Call Us
+16135629111
60 Byward Market Square, Ottawa, ON K1N 7A2
Hours
- Thursday10 AM–6:01 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Assembly service
Recommended Reviews
Melissa Pang
05.10.2023
EQ3 Ottawa
Amazing customer service from Kyle. He has an impressive wealth of knowledge and was really patient and helpful. I really appreciated how all of the staff were friendly and not at all pushy. Dav (hope I got name right) even went to get a piece from storage for me to examine. Thank you! Will post again after purchase complete!
Mohammed Abdelghani
29.09.2023
EQ3 Ottawa
We are super happy with the level of service and professionalism that Nathan has shown. He knows his stuff well, where he helped us greatly with choosing the size, style, and material. We had tricky design requirements - given our pets - and Nathan's patience helped us navigate through all of the many choices they had. The furniture is Canadian made and of excellent quality. Therefore, they deserve a solid 5 star review.
Alexis T.
29.09.2023
EQ3 Ottawa
Fantastic service and great selection of products/quality. Went to EQ3 based on friends’ advice and positive experience. Nate helped us find a great sofa for our living room. He provided extremely valuable advice on everything from materials to configuration to colour choices, also helping us to think and imagine how we could make small tweaks to the rest of the living room to bring the whole thing together. Will definitely go back and would suggest Nate and EQ3 to friends and family!
Catherine Ray
02.09.2023
EQ3 Ottawa
So ... I had a flood and my nine-year old EQ3 feather-filled couch was contaminated. I was sad to say goodbye to what was the most comfortable couch ever. With my fingers crossed, I called EQ3 and guess what - they had almost" the same model! I made an appointment to come in to see if indeed this was still the model for me. Well
Isabel Morales
29.08.2023
EQ3 Ottawa
We came to the store a few weeks ago to purchase a sofa. Nate was absolutely amazing. So patient to answer every single question we had, to understand our lifestyle so he could guide us better and to explain all the details about all sofas. I learned more about furniture with him than in my entire life. If you come to this store, I highly recommend you deal with Nate.
Russell Gibson
22.08.2023
EQ3 Ottawa
Ever had the feeling you need new furniture but don't know where or how to start? That feeling evaporated when we met Nathan at EQ3. He is brilliant, knowledgeable, experienced and a gem of a person. We are thrilled with what we purchased and the effort he went to show us what would work best in our space. He sees the end result and can effectively communicate it so that we could see it too. Easily the most comfortable we have felt with a home improvement project!
Jacinto Silva
18.08.2023
EQ3 Ottawa
I want to thank Nate for his exceptional service and professionalism during our recent and previous visit months ago! Thank you for embracing our ridiculous questions with good humor and making our whole experience super fun. We love our purple" couch and we will visit you and eq3 again soon guaranteed!"
Alexandra Sasha Mion
26.07.2023
EQ3 Ottawa
I was helped by Nate late last year. He was so wonderful, not everyday you get service like he provided. He came in on his day off and spent the morning helping me decide which type of fabric and couch to buy. He took into consideration the interior we currently have to make the best selection. His attention to detail and patience is truly like no other! Thank you, Nate!
Ruth Adams
23.07.2023
EQ3 Ottawa
Past purchases have been of excellent quality and design and I expect my newest acquisition (when it arrives) to be the same. The store staff are very helpful and the delivery and set-up staff are friendly, respectful of my home and efficient. It is a joy to visit the store.
H K
23.07.2023
EQ3 Ottawa
BE CAREFUL WHEN PURCHASING!!I LOVE EQ3 and its products. The staff and sales people are nice but I got a damaged rug. When I spoke to customer service they offered to refund my delivery fee ($99 for a rug that over $1000!!!) or exchange my rug for another rug thats a alot more expensive and I would be responsible for paying the differnce in cost just because my rug is sold out! I'm extremely disappointed by the service I got after spending a decent amont at EQ3. Now I'm force to keep a damaged rug since I cant spend double or tripple the amount I paid for my rug on a exchange.The delivery people left a mess in my home and made my freshly painted walls stained with dirt. After wiping off the stains on my walls it will still not come off. Will need to hire someone to paint over it. Very disappointing.
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Map
60 Byward Market Square, Ottawa, ON K1N 7A2
EQ3 Ottawa