Iroquois Ridge Medical Clinic

The clinic reviews are being affected all because of this European Receptionist and her methods of convincing people to hang up. As long as I’ve dealt with her I’ve received a negative attitude/responses/brush off.I had an appointment yesterday with my family doctor who is excellent and always calls back if she is unable to make an appointment, however being a very busy day for her and myself, we both missed each other, however today I called back and after speaking to the European receptionist she indicted that all virtual slots are fully booked today and so I requested for tomorrow and she indicated that the Dr. Is also fully booked for all walk-in appointments tomorrow. I then requested to speak to one of the 2 Indian receptionists who take turns working at the reception with her and one of the 2 Indian receptionist who are both very pleasant, so very kindly booked me In for a virtual slot within the walk in time tomorrow which the European receptionist was unwilling to give me. Please escalate this matter to the Drs. Of this clinic whose reviews are being affected, these doctors are excellent, to also please check with other patients to enquire from them the types of experiences they have with her.

Dr Dashti is a fabulous amazing doctor ,very responsible takes cares of her patients issues thoroughly.Due to covid was not able to visit the clinic and she was able to help her patients virtually as well.I have come across a lot of doctors and she is very knowledgeable and responsible in a bit shell she has all the qualities and qualifications and friendly she truly leaves no stone unturned if a patient has issues even her referrals are for very good doctors if need be.Dr .Dashti you are amazing !

Very knowledgeable doctor and very friendly staffs. Overall, we had a positive experience of walk-in clinic visit with no waiting time.

This review is on Dr. Vora.I have never dealt with a doctor like this before and will be changing doctors asap. Dr.Vora has belittled me, verbally demanded respect even though I’ve never once received any from her, and has gotten frustrated with me every single time I ask her to re explain something. As a patient, I can ask for clarity as many times as it takes for me to understand what is going on with my own health. Twice now we have gotten in shouting matches where I’ve had to ask her to stop speaking over me and allow me to ask questions. both times that’s happened it’s been because she’s bringing up previous visits where she has to explain something to me more than once and she gets very impatient and frustrated. I am a patient. Not a medical professional but I have every right to ask questions about my health. I am appalled with how I’ve been treated and from other reviews I’ve read she treats others similarly.

The receptionists are terrible!!! Gave wrong information and refuse to book another appointment. Do not go there

The staff at the front desk is just unbelievable. I called to make an appointment and I was put on hold right away… 6 minutes passing and I hung up. I called again, same result. I used my home phone instead of the cell phone, same. 15 minutes were wasted. I drove to the clinic, it took me 4 minutes, the clinic is empty and the receptionist had nothing to do, I made my appointment, it simply took me 2 minutes. This is truly not an acceptable phone service.

If I could give them a zero, I would. My family has been seeing Dr Vora for almost 4 years now and not once have we had a good thing to say about our experience there. If anyone is looking through reviews to decide what medical clinic to go to, use this as a sign to just not come here1. The receptionists:As many other reviews agree, the receptionists are horrible. They’re rude and simply incompetent when it comes to even simple things such as booking a follow up appointment. They’ll book you for a 1:30 appointment and call you on the day to say that the clinic actually closes at 1. I’ve dealt with multiple receptionists here with the exact same attitude. Incredibly unprofessional.2. Dr Vora herself:I cant speak on the doctors but boy do I have a lot to share about Dr Vora.- my mother is a doctor and the amount of times dr Vora has dismissed her health concerns because “she’s a doctor and should know” is absurd. She’s incredibly condescending and does not show even an ounce of concern for her patients.- her bizarre lectures on how us getting basic medical treatment such as even bloodwork “causes a burden on the government and will raise our taxes” is insane; even after typing this out, I can see how someone would think I made this up but I’ve heard this speech multiple times from her. If she cared about treating her patients as much as she cares about the government, maybe this review would be different.- this is more of a general comment but she’s extremely rude and will treat you like you’re a burden. the amount of times I’ve been scared to share legitimate concerns due to her this her usual behaviour is simply not okay. I went to seek some help regarding an issue during high school, I was barely 17. Instead of providing me with any valuable help, Dr Vora felt it was appropriate to rant about how “students tend to fake anxiety to get school accommodations” and went on a rant about her children not getting high enough marks for med school… how this was relevant to a high schooler seeking help… I’ll never understand; that’s the kind of experience you’re guaranteed to have at this clinic.This review sounds incredibly bitter and directed because we simply reached our final straw with Dr Vora and her staff this week. They called out my 14 year old sister for “being rude” when I was the one on the phone asking for the receptionist to give us the correct time for her next appointment as she was consistently messing it up. Again, if Dr Vora showed half as much concern towards her incompetent staff or her treatment towards her patients, maybe so many people wouldn’t leave reviews like this.We will be looking for a new family doctor ASAP. Do yourself a favour and don’t come here if you’re seeking even the most basic care. There’s a pattern in the reviews for a reason even if we get a passive-aggressive reply from them claiming this to be a lie.Do better.

Advertises as a walk-in clinic but I’ve gone there twice when I needed to see a doctor and was told they “weren’t taking walk-ins today”. Shouldn’t they say they *sometimes* or *might* take walk-ins so they don’t waste people’s time going there, only to be turned away?

I have faced similar issues with Dr. Sneha Vora and receptionist as mentioned by lot of people who have rated 1 star and commented for either of two or both. It was a very bad experience till I was their patient and very happy now after switching to another Doctor who is really great not only in behaviour but also quite knowledgeable.