Beverly Tire & Auto #108

Nate was absolutely fantastic. I needed air in one tire... He checked them all and didn't charge me anything. Thank you so much

Not very transparent when it comes to their pricing. When you try to dispute, they will tell you Don't bring you car back here again". Very disappointed with the recent experience. Just being certified does not mean they are pleasure to deal with.Be rest assured

Always happy with the results and the service.You have to accept cars and car maintenance are not cheap, and these guys do a great job for a reasonable price.Derek and Nate at the front counter are always helpful and willing to do what they can to help, they have gone out of their way to help me in the past and it is fully appreciated.Importantly I have never been unnecessarily up-sold on anything, they have always explained the situation as it is and, if something doesn't need to be fixed/dealt with immediately, they haven't tried to force me to get anything done just so they could get the sale.Would 100% recommend these guys.

Beverly tire has been my mechanic for a while. Im very happy with the honesty that they operate with. So many mechanics will upsell or catastrophize your problem to make more money. They don't seem too. They do good work and charge industry rates, but what makes them my" guys is that theyARE HONEST."

Honest and helpful!A big thank you to Derek who was helping out in Waterloo the day I came in. I was told what the problem was and then asked if the tire might still have a warranty. They even helped me make the call to the dealer. That kind of honesty is so appreciated and will be remembered.

Couldn't be happier with the level of customer service and professionalism! In the spring I dropped off my 2014 Matrix in for new summer tires, as I left in their provided courtesy car I got a call from Derek informing me that I had mistakenly mixed up the rim sizes between my summer and winter tires and that they did not have the properly sized tire in stock... Bummer... except for the fact Derek had already gone ahead and ordered the properly sized tires for me and that they would be there within a few hours.Couple hours later I get a call that the car is done and ready for pick up!I personally cannot praise Derek and the crew at Beverly Tire enough. Their commitment to excellent customer service speaks volumes for the kind of people they are and the business they run.

From out of town. Had a small muffler problem, which they repaired on the spot so I could get on my way. Professional, friendly, and service oriented. Highly recommended!

Got the transmission fixed on my Ford Focus, good experience, really nice people, I felt like I didn't get screwed around. They were also able to give me a loaner car for the entire time which was awesome and they gave me a free car wash :)EDIT/UPDATE - I wrote the above review 4 years ago after going to Beverly Tire for the first time and I stand by that review and have been going there exclusively for the last four years! I think it’s Nate and Derek who work at the front desk, they know me and everyone else in my family and the cars we drive by name and they always make us feel so welcome/at home. This garage is so friendly and helpful and I feel like they have very reasonable prices. They have also told me things on occasion like “it’ll be X amount to get X fixed but you don’t need to do it right now, it’s not dangerous and it won’t cause you any problems” and I appreciate that because they’re not just looking to make a quick buck, they care about giving you good customer service. When I sold my Ford Focus (above) I actually called them and asked how much I should put it on Kijiji for and how much I should accept and they gave me an answer/were willing to help even though it didn’t benefit them at all, I thought that what they said was fair and let me know how much I would get if I scrapped it. They’re super helpful here. I also get all my oil changes here and I don’t know why anyone would go anywhere else to do that because they’re cheap compared to lots of other places. I have had a lot of bad experiences at other garages and I’m so glad I found Beverly Tire because there is NOTHING that could get me to switch mechanics.

Very rare I trust an auto shop but they've always done right by us...even when getting news we don't want to hear. They advised us when it's time to let go of a vehicle rather than sell us on repairs that would not be worth it in the long run. This wasn't our first time going there and it won't be our last. Highly recommended.