Chimney Cricket

Our fireplace was old and unusable. Every time he had a fire it would smoked out the house. Tony and his team came in and explained what they were going to do to remedy the issue. The chimney needed the old clay pipe removed and a stainless steel liner installed. They were very professional and clean. When the work was done, you would never know they were there by how clean they left the area. Thanks for the professional job done, we now have a working fireplace. Highly recommended.

So far not so good. The cmpany came out they said they would inspect the chimney not sure what that looks like so I've never had a chimney inspection but he only looked up the chimney with his phone and told me that it was not in good shape, I believe he said the though the openings were rested when you pull on the chain.Either way I was interested in the pricing to get the fireplace repaired or to put in a wood-burning insert.The gentleman who came out I don't remember his name and he didn't leave a business card however he told me that he would get me the numbers the same day which was this Thursday the 1st or he would get me the estimate the next day either way it's two days later today is Saturday and I haven't heard anything.I left a message at the office hopefully I'll get a call on Monday

Our historic house went from having a dark, non working brick hole...to a glorious, warm and cozy space! Jimmy was fabulous! Jimmy was respectful of my home, he took his shoes off, was tidy and neat while doing his work and he was even friendly and kind to my animals. He transformed our fireplace and he was quick and knowledgeable about his work. I would highly recommend Chimney Cricket, they are definitely top notch!

A very honest and fair priced company. You can tell they care about every client that calls. They straightened up my chimney cap for a low and fair price. Usually, other companies push small jobs like this to the back burner, but chimney cricket had my cap straightened the same day! I had issues with two other contractors that were going to charge me $750 to tuck point some small holes and straighten a crooked chimney cap. Chimney cricket was honest and told me I could use some caulk to fill the small holes I had concerns about, they saved me, cumulatively, about $500. Great company, highly recommend!

Chimney Cricket is a professional company, and embodies value and integrity. If you want a fireplace or masonry job done well, ask for Tony. He is very responsive and possesses a wealth of knowledge and experience. Chimney Cricket worked quickly and efficiently, and yet at the same time, no small detail was overlooked.The team was timely, showing up when they said they would. At the start of every day, the team covered my carpets to minimize dust. During the process, they regularly solicited our feedback to ensure the work product was to my liking and changed things as we specified. The team also provided stylistic tips and suggestions. At the end of the day, the team cleaned up. The end result is a custom, beautifully crafted fireplace and hearth.

Despite my initial frustrations with scheduling and planning, my wife and I ended up being very happy with our final product. Jimmy, Arleon, and Tony did a great job with our initial install. When we discovered that the unit did not fit the opening of our original fireplace (1928 home), they worked with us to raise it up and get a unique surround created.Now our pup gets to enjoy it just in time for the Holidays!

I was supposed to have someone come out to clean and inspect my gas fireplace today but was unfortunately no call no showed. I never got a confirmation of the appointment either. This was a reschedule from the last date because they had no gas technician and it was cancelled last minute. If they weren't going to be open today this date should have never been offered to me. Honestly the communication with this company has been horrible and I will not recommend them to anyone. My parents used them for their fireplace services and was happy with them but that has not been my experience.

I called them to have them look at my chimney they gave me a date and time they would come out when they didn’t show up I called them the gentleman said he was running behind and he would call him to get a ETA and call me right back this was 3 days ago , although he was very nice this is no way to run a business

Jimmy and Blake were very professional and friendly. They managed to fix the issue with my fireplace with ease and cleaned it up so it now looks brand new, all while keeping my home completely clean. I felt very comfortable with them in my home and it was great to have some of my questions answered. It’s clear Jimmy is very knowledgeable in his field. Would highly recommend.

Paul came out and was absolutely GREAT. He installed a chimney cap. He was professional and courteous, and the price was very reasonable. You could not have a better company.