Guisachan Family Medicine

My husband and I are both patients of Dr. Ben. He is an amazing physician. He is proactive, thougtful, kind, caring, and very thorough. He is by far the best family doctor we have ever had.Thank you to all of you that are taking such good care of us.

Never have I seen a doctor's office remove a patient especially a child off of the doctor's client list due to in activity. Going to report to the college of physicians and surgeons in BC.

I highly recommend Dr. Prozesky. He is very knowledgeable and kind. When I tried to book a Video-call appointment online, I was able to do that within minutes. When I wanted an in-person appointment, the receptionist (male) answered the phone very quickly and booked the appointment immediately. He also answered my general questions.

Dr Ketch has been my doctor over 11 years he has been great. On Thursday I broke 2 fingers called next day to get painkillers and he sent out a script right away. I got no complaints best Dr

My doctor is amazing. The 1 star is for the desk staff that works here. They have to be the most unhappy people I’ve come across in a long time. Always bothered and reluctant to communicate or assist in anyway. Not sure why???

Dr. Ketch is the best doctor I have ever had. The office staff and assistants are always warm and welcoming and do an excellent job of triaging and organizing their patients. I have had some issues getting through on the phone as well but I have also been in the waiting room when there is medical emergencies happening at the clinic and the staff is always doing their best to balance the current workload. Their phones are busy because they're an excellent office!

Dr. Purdon provides a highly thoughtful perspective on your health supported by an extremely high level of technical expertise. Dr. Purdon takes the time to explain your situation in a way that is understandable. Quite frankly, Dr. Purdon is the best family doctor I have had in 30 plus years.

I have been trying 4 different time book an appointment on line, EACH TIME it doesn’t work. Have any of the office staff tried to book an appointment on this system. So then each time I phone and the shortest time waiting on the phone has been 15 minutes 22 seconds. The longest time I waited is 22 minutes 18 seconds. Something needs to be done to make this work more effectively. Once I get an appointment everything goes smoothly and the staff and doctors are great.

I had the greatest physician in Dr Koss and due to his medical leave of absence was handed off to Dr Vander Ross who was nothing but a BULLY to me.He never had correct solution for an medical issue. He always failed to phone in prescriptions regular basis.Our relationship kept going down hill to a breaking point where he dropped me as a patient making mountains out of mole hills.It was a great relief to be rid of him, But now I have no doctor.I struggled with leaving a comment and decided I should in case he was doing this to others.If you have experienced this treatment step forward and put a end to this unprofessional behavior. There is strength in numbers.You have my phone number if the powers that be would like to discus this further.SincerelyShane M

Gaslighting doctors with little availability. My doctor often forgets my medical history and takes weeks off at a time.