SERVPRO of Northbrook/Wheeling/Glencoe

Walden and his team were WONDERFUL to work with! We discovered a massive flood in our basement late at night and he was there within an hour to help us pump out water until the early morning hours. He and his team worked tirelessly to make sure everything was completely dry and helped answer any questions we had. Even pointed us in the direction of a great plumber. Most importantly, he's quick with communication and I never felt left in the dark. Cannot recommend them enough!

We had Servpro come out and examine our crawlspace for possible mold. The owner, Walden was very responsive from the beginning, very thorough, professional and honest. Whereas we had other mold mitigation/restoration companies tried to scare us and sign a contract for a significant amount which was not necessary at all according to Walden. We were very impressed with their service. We would highly recommend them to anyone. Great company with great people whom you can trust. Thank you so much!

Walden at ServPro showed up quickly on a Saturday morning, surveyed our situation and immediately got to work. His crew were all friendly, conscientious, and worked efficiently and quickly. These are the people you want working with you when you have an emergency! They were thorough and cleaned up everything when they were done. They answered any and all questions and were professional and courteous. I certainly don't want any more disasters but I'd work with Walden at ServPro any time.

Walden was so friendly, professional and on top of everything. He came to evaluate our water issue immediately and then started the mitigation /drying process right away. He also had a very competitive price for his services. Highly recommend!

Walden and his team were fantastic. We had never had water in our basement before, and they cleaned and removed the damage and mold. They were professional, courteous and attentive. While I hope I don't have to deal with these issues in the near future, I wouldn't hesitate to contact ServPro of Northbrook again. Highly recommend!

We had some water seepage in our finished basement after a strong storm came through a few weeks ago. We were freaking out until we called Walden at Servpro. Walden immediately helped us and was able to put our minds at ease by providing his advice on how to address the situation and explained the details of the water removal & drying process. We also hired Servpro to deep clean the carpet too. Walden and the crew performed the work diligently and quickly. We are very happy with the results and strongly recommend hiring Servpro to anyone who is in need of such work!THANK YOU SERVPRO!!!

Walden was so responsive. He had his team out within 2 days and the mess was gone. I feel very confident that they stopped the mold from proliferating after our water damage because the smell is gone too. The guys were very professional and respectful of my home and the adjacent undamaged areas. Strongly recommend them.

Our sump broke and flooded our basement. The water rushed in quickly. I didn’t know what to do. My husband was out of town. Prior to owning Servpro, I worked with Walden and knew he started his business so I called him. He jumped in and helped. He was truly amazing. I highly recommend Walden and his team. Thank you Walden!!

Walden called me back immediately and handled my small water leak like I was a major water leak!! Walden and his team were professional and got everything dry and ready to be fixed in less than 2 days. This process was not as painful as I thought it was going to be.I felt safe and COVID safe when his team came in to fix the house!!Thank you Servpro, Walden and Team!!

Walden and the team at ServPro provide quality service and the best customer service. Walden came highly recommended from my trustworthy plumber to help mitigate water damage from a burst pipe. Even though his team had been working long hours because of the freezing temperatures, they did high quality work, cleaned up after themselves, and were always friendly. Walden explained the process clearly and answered all of my questions (which is a lot). When there was more bad news to deliver, he did it in an honest, but empathetic way that made the whole process less overwhelming. No one wants water damage, but if that is what you have, Walden is your guy! The team at ServPro was a pleasure to work with even during a stressful time.