Timberwolf Fireplaces

PC350 frame done

We purchased a Timberwolf Woodstove in May 2021 and used it perhaps three times that spring. We began using it more in the fall and soon noticed that the paint was flaking and peeling. We reached out to the retailer with a general enquiry on Woodstoves and specifically regarding the durability of the finish. We were assured there would be no issue with fading or flaking paint.. When we presented the pictures they said they had never heard of it and suggested we paint it ourselves! It has continued to peel and I reached out to the manufacturer. The response was that paint is not covered under warranty and they offered a can of paint as a “goodwill gesture”. These pictures are of the actual stove taken a mere 2 years after it was installed. Judge yourself accordingly if appearance and pride in the things you work hard to purchase mean anything to you as they do not appear to mean much to this company!