Land Rover Kelowna

Thank you so much Peter from Service department You went above and beyond to help me with my Land Rover problems. I highly recommend this dealership for everyone's kindness. if I could give you 10 stars I would.

Great service from them. Just waiting on parts to get some repairs completed.

Can't speak for highly enough about the service department at Landrover.Had a self inflicted issue that lead to my Discovery being towed in. Will in service was honest and transparent about what needed to be done & kept me in the loop the entire time. Issue was sorted in short order.I'll definitely be back for some future maintenance.

As a huge Rover and Jag fan I have had many vehicles from both brands and done tons of business with other stores. This particular location goes way over the top in client service and one of their main benefits is their amazing staff. Kudos to the upper level management that does the hiring.Special mention goes out to Mike Conrad and Ken Kirubi. I know I can be a difficult client and have many special requests and this team handled everything effortlessly.Highly recommend 10 out of 10 and if you're an out of town client it's worth the drive.

Not one to write reviews but I would recommend not doing business with this dealership.I sent a general email to this dealership to the finance manager Kristin Ferguson over one and two months ago. I recently moved here from Vancouver looking for a Electric SUV. Contacted Volvo and Land Rover. Did not receive an email back I waited two weeks and decided to call and speak with her or the general manager Robert Heard they put transferred me her , she answered but was not really interested in speaking with me she said she would call me back never did. I then called to speak with the general manager apparently he was to busy to speak left my phone number but he never called back.I got a terrible taste in my mouth and ended up purchasing a BMW IX from Kelowna BMW. I would highly recommend them.Long story short service is everything to me I wanted to create a relationship with who ever I purchased from, especially being new to Kelowna . I am not interested in hearing from this dealership I just wanted to let others know.ThxKendrick

Amazing service! It was a pleasure to work with everyone at Land Rover.

Booked an appointment at 9 am, 3 week in advance and they still didn’t get to the vehicle that day. Suggested a bunch of work that did not need to be done. Some of the things they said to do were already done at another shop( did they even check these things). I was also told that the turbo on my car was toast and it was cracked. I decided to buy the turbo and install it myself. I found that the turbo was not cracked and it was the exhaust manifold that was cracked.

Service people know their stuffs! Ready to help and great customer follow up in place. They will message you until you are satisfied.

Horrible customer service. I went to buy new Range Rover, and they did not let me buy it, and told me that I may export this car to some other country.At first they told me that I can't sell my car for 10 years. They told me that it is their policy. When I argued on the policy, they told me that they have 1 year non export policy which makes sense.When I agreed upon that, they asked me for id and other stuff of my wife and other family members. Not only regular id's, but also facebook id's. I told them that I wanted to buy car under my name; why should I provide my family's id's. Again, I have to argue on this. I even told them that I could give them reference of my family members who have Range Rover.After argument on this they finally agreed to sell car, and told me to come next day.Next day, they told me car price is $7500 up.It was such an embarrassing and frustrating experience. I have been living in Kelowna , i have good job and my wife work in interior health from last 11 years that the dealer was aware of, but still they judged me. This was supposed to be my first family luxury car for which I worked so hard, but they ruined everything for me and my family.Finally, I bought my new Range Rover from Land Rover Langley. Their customer service was amazing, and I got it on same day. I signed 6 month no export policy, and not 10 year. Nobody asked for my fb id or my family's fb id or id; only my regular id.To the dealer Land Rover Kelowna: Since you have my Facebook id, please check my photos with the new Range Rover.

My wife and I dealt with James on a used Range Rove and his service was absolutely fantastic. We had our three young kids with us and he was so good with them and helped make the process very smooth. He had good vehicle knowledge and was very professional throughout the process. If you are in the Market for something from this dealership, he is absolutely the one to work with!