Perimeter Drainage Ltd

They were able to come out to inspect my sewer line with a camera and sonde locator within days of calling. Very professional service. Craig was extremely knowledgeable and helpful with years of experience. Would not hesitate to recommend them.

Perimeter is extremely knowledgeable, they provided the perfect solution for our sanitary and drainage requirements. The crew is hard working and they manage to have fun while doing it. Installation was professional and completed to the timelines agreed upon. A great bunch of guys to deal with!

I’ve been using Perimeter for over 8 years, and they have always done an excellent job. For the last two sump pump services though I went with another firm who worked on my neighbour’s property as they were a touch cheaper; that was a huge mistake on my part! The other firm actually did a bad job on their first visit (which I didn’t pick up on) and on their second did a terrible job which prompted not to pay them! I had to call in Perimeter to get the proper work completed and they noticed the mistakes the other firm had made, and in the end the firm who did the original work paid Perimeter to correct their errors.Perimeter clearly explained what was causing my problems and provided accurate estimates each time while doing the work in a timely manner. I highly recommend them as they are experts in their field!

When you are dealing with a water issue in your home like I was with a suddenly flooded basement during a Vancouver heavy rain, it is beyond stressful. I must have been doing something right that day as I didn't have any prior company references and after speaking to a neighbour I was referred to Perimeter Drainage. From the initial call and speaking with Chris and the quick response from Chris, Craig and team I knew that I was dealing with professionals. Everything was made clear, solutions discussed and actioned quickly. Thank you for being so professional and so happy to have found you!

This is an unbelievably great outfit. Honest, fair in cost, neat( especially for the type of work that they do) and professional. We have been dealing with them for twenty years now and will not go anywhere else for any sort of drainage work. Chris and Craig are the dynamic duo. If you need preventive type work, do not delay it, as once the heavy rain starts the wait time can be long due to the firm's popularity.

I recently hired Perimeter for a renovation project in North Vancouver, the work involved carefully removing a section of the home and carports, the removal of the concrete foundations / slabs and the excavation of the rocky hillside property in order for us to start building footings and forms for the new construction. The owner Chris and his team quickly managed the tear-down and the removal of debris efficiently with a constant exchange of bins necessary for each type of materials and thankfully got the project back on time and on budget.

In this day and age where customer service has become synonymous with online FAQs, automated response systems, hours of waiting on the phone only to be cut off, or scheduled appointments that end with no-shows, Perimeter Drainage reminded me of what it is like to work with a professional company that acts with integrity and cares about their customers.Perimeter was not the first plumbing / drainage contractor I contacted. My home is a two story building constructed in the 1930s. Throughout the years, it underwent numerous modifications, expansions, and upgrades by multiple owners. This likely contributed to the lack of enthusiasm of majority of the contractors I reached out to earlier. However, Craig of Perimeter responded to my request promptly and professionally. He went over my situation with me on the phone and scheduled an appointment with me that afternoon. Due to an emergency call he received, he had to postpone his visit to my place to the next day. Later that day, Chris provided me with an detailed estimate and the amount that would be charged for each work to be conducted. Next morning, Craig arrived right on time in a nice company van with an apprentice by his side. He listened to me described my problem, surveyed my home, asked me key questions - even sharing with me various observations he made - and devised a clear plan of attack. He invited me and my son to join him on the video diagnostic inspection of my sanitary main, and explained everything in great detail. During the exercise, he determined that my plumbing ailment were due to the municipal part of the pipeline clogged by tree roots and other debris and pinpointed their locations. Instead of doing the cleanup work right there and charging me for the service, Craig advised me to give the city a call first (and even attempted to dial in on my behalf) and told me that if the city was unable to send over a crew to address my issue that day and I desired immediately relief, he would circle back later once his job was completed at other locations that day. Two hours later after my call to the city, a city crew arrived and promptly addressed the issue. Guess what? Craig followed up with me at the end of the day on how things went down. The final payment accurately reflected the work that was done.Perimeter made what started out as an anxious experience enjoyable. They are reliable, courteous and knowledgeable. I can't recommend them highly enough.

We have used the services of Perimeter Drainage, and worked with Craig and his crew since Fall 2020.Craig has been, and continue to provide professional, reliable, prompt and trustworthy service. He is knowledgeable, as well as excellent at problem solving, explaining the solution (so one can make an informed decision), and the work required to resolve the problem. He goes above and beyond helping us with our issues. Suffice it to say, we are more than satisfied with the services the company provided. Craig's great communication skills, knowledge, experience and leadership skills are admirable!Thank you to Craig and his crew!

Perimeter came recommended to us by a respected and trusted home inspector. When he passed the contact to me, he said, that he felt that these guys will have it done right." Perimeter was experienced