Thomas Lemmon & Sons (1973) Ltd

Hired them to unclog my Kitchen sink, their plumbers were great, did the job in 15- 20 min, very friendly and professional. However, when the company sent the bill over, it was over $400, called and asked for their hourly rate, so apparently they charge $95/hours including travel time, the receptionist explained that two plumbers each traveled half hour to get to my place (in the same truck), and their labor was charged 1 hour minimum per job, so 3 hours labor in total were charged at $95/hour, plus $30 truck fee, and plus $40 rod charge (I'm assuming it refers to the sneak they used to unclog my sink) . That means $186.45 (HST included) were charge before they enter my house. Is this common in Kingston? I'm from Ottawa, and shocked with this bill.

Have used them several times in the past with quality work. Recently I tried twice to get work done only to have them call me right when they should have shown up or just after and say we can’t make it. I’ve had to cancel 2 appointments to be able to be home when they arrive and now I have to pay for those two missed appointments but I am welcome to try and make another appointment and see what happens.No thanks

Thomas Lemmon Plumbing has installed two hot water heaters here at my duplex in the last few years- one was a tricky size but we got a good heater in anyway. I've always been very happy with any work Lemmon Plumbing does. I recommend this firm with five stars.

Found some water on my basement floor and knew it was from the plumbing but couldn't determine where. I called Lemmon and Sons in the morning and they managed to fit me in later that day. Peter was very friendly and professional. He quickly found the problem and discussed a couple repair options before he went to work. I was very happy with their service.

Will not show at arranged times. Will delay your project. No call to inform you that they will bot be showing up. Unprofessional and terrible customer service.

Rob and his team have done several jobs for me and have always surpassed my expectations!

Would highly recommend Lemmon's for any and all plumbing needs, whether it be a clogged sink, a boiler replacement, or new build. The team is fantastic with scheduling and the on-site service are respectful of the premises and go above and beyond.

The quality of work is great. However the cost is extremely high. My mistake was that I did not ask the cost prior to the job. I would always suggest to ask the cost and shop around. The job was great tough

My boiler broke in the evening and the house temperature went down to 15 C. I spoke to the answering service and someone called the next morning to confirm an appointment. Everything was fixed by 2:00 pm. Service men were efficient, polite and helpful.

Professional and fast answer. They where here in 1h after I called