Acadia Outfitters

Our experience with Acadia Outfitters was fantastic. We rented 4 scooters. I was surprised at how quickly we were able to get on the road from when we showed up. It was also nice that the price they advertise is the price you pay, no hidden fees and the shown price includes tax and everything. On top of all that they were very friendly. I would absolutely recommend renting from them!

My experience with Acadia Outfitters was so incredible that I had to take the time to leave them a (lengthy) positive review. My group of friends and I have made a trip up to Bar Harbor/Acadia for the past 4 years (it's become an annual tradition). Two months prior to our visit my group of friends stated that they reserved some scooters for the morning to tour Cadillac Mountain with Acadia Outfitters. My girlfriend and I held off on our reservation since we were in the midst of finding someone to look after her son while we were gone. Long story short we could not find anyone to watch her son but she is absolutely incredible, wanted me to go up and have fun, so she was kind enough to stay home this time. I called Acadia Outfitters the day after but was told all the scooters had been booked. Fast forward to the trip. We finally made it up and the weather was looking atrocious Friday through Sunday. One of our friends convinced the group to keep the reservations and wait to see how the weather was the next day. Well we lucked out! There were plenty of clouds but there was no rain after the first initial 10 minute burst of rain when we first picked them up. lol. I called Acadia Outfitters when they opened at 8am and asked if there were any cancelled reservations but was initially told they were still fully booked. I don't know what possessed me to do so, but I followed the group anyway while they got signed up to the rent motor scooters. As I was waiting and wandering the shop the woman behind the counter asked me what I was planning on doing while the other 6 people were out exploring. I stated that I had no Idea and said I might just wander Bar Harbor by myself. She looked at the other employee, pointed at me, and shrugged at him with a curious look on her face. He looked into the shop and nodded back at her with a smile. She then told me that they had a backup scooter that day in case one doesn't work and asked me if would like to use it so could join my friends. Working for a shop that repairs cars, this is not something I would EVER expect to happen on any given day but of course I accepted and ultimately had the most fun exploring Acadia than I have had the past four years I have visited! It's not every day (or most days) a business that sees THOUSANDS of visitors a year would go above and beyond like this, purely out of the goodness of their hearts to make a customer happy. Whether you're a potential customer that took the time to read this review, a person not sure of what to do during your visit to Acadia, or someone with a reservation with them in the near future. Just know you're in good hands. If you are one of the two employees that helped me the weekend of September 24th 2021, I genuinely want to thank you for the kindness and hospitality you showed a complete stranger such as myself. You better believe I will always recommend you to anyone looking to visit and I hope I will see you again very soon!

Great customer service. Quick, easy booking and turnaround to get on the road. The E-bikes were awesome, easy to use, and good quality. Prices were very reasonable. Would definitely rent from here again. Also, the E-Bikes were so fun! Can't recommend them enough. Great way to see the park. We did a 4-hour rental, but next time we plan to reserve a bike for the day. Highly recommend. (Never has going up a long hill been so easy!) And the whole experience made you feel like you had the park to yourself. There are WAY LESS people on the carriage trails than on the roads. Definitely make Acadia Outfitters part of your trip!

Wife and I rented e-bikes and had an amazing time with them. Charge would last about 45 miles.

Rented scooters from these fine folks for a morning. Had a fantastic time riding the park loop road on the scooters - definitely a unique and fun way to experience Acadia! My only complaint was that during our lesson before we took off, there was no opportunity to learn how to turn. Seems like a simple thing, but if you've never ridden a scooter before, it's not immediately apparent until you get the feel for it. Got one of our riders in a jam on a busy road, so we ended up going down the street to an empty church parking lot to practice until she felt comfortable. If they can incorporate that into their training, this would be a 5/5 review. Otherwise the owners were easy and pleasant to work with, and like I said, the scooters were an awesome way to explore the park!

Honestly I thought it was going to be a super fun experience but we were extremely let down. We were not told properly how to use or adjust the rudders so we we’re struggling the entire time. My seat was BROKEN and I wasn’t able to sit at all comfortably in the kayak. When I brought it to their attention they said “oh yeah we should get a new seat” completely inconsiderate that we spent $120 and had to come back after only an hour.

The owners of Acadia Outfitters are so friendly, kind and professional. They were such a pleasure to deal with. We rented from them twice on our visit to Maine and both times, they suggested great trails and places to take the E-bikes and scooter to. All their rentals were well maintained. We look forward to dealing with them again when we return to Maine!

Amazing staff. Their e-bikes worked great. Biked 27 miles. Up & around the mountains. They never died.

Great shop! Excellent service, wonderful people working there. Very helpful with fitting the bikes and helping us mapping the trails. The bikes were easy to learn, our first time with e-bikes. Bill helped us with seat adjustments and patiently answered all our questions. Pricing was competitive with other shops. The bikes worked fine and gave us four hours of fun riding through Acadia's carriage roads.

Easy rental experience. Ebikes were in great shape (although our butts were out of shape for the relatively hard seats). We were worried about running out of battery but the ebikes have an incredible range and I ended up returning mine with 3/4 battery level left. Pro tip - the LCD display has a range indicator that wasn't turned on when we left the shop. Figuring this out halfway through our ride alleviated my anxiety about running out of battery and being late getting back.