Benjamin Moore Island Paint and Floor

Benjamin Moore is the only paint I will use. I have been going to this store for 20 years. I had the worst service on Saturday that I have ever experienced. I painted my bathroom cabinets to try it out before doing my kitchen. The gentleman only spoke to my husband, even after he said he had nothing to do with this project. He sold me the wrong roller with a stick that didn’t fit the roller. He sold me the cabinet paint when it is not the preferred paint to use. I asked if there was a primer to be used and he said, nah, you’ll be all right. I now have a whole gallon of cabinet paint and a stick and roller I can’t use. I am sad to have to write this, but both my husband and daughter said it was warranted. Today I went to BM in Ladysmith and received the service I have been accustomed to.

As always the staff at Island Paint and Floor are efficient & knowledgeable. When I purchased my paint and floors I was given great pointers and estimates for installation. These guys go above and beyond for their clientele, making sure they provide amazing & experienced customer service. I wouldn't go anywhere else! Thank you Heavenly, Keagan, Laurie, and team.

I want to express my satisfaction on a job well done by Steve in my house.He showed up everyday with a nice smile and was always in a good mood.Steve was reliable, meticulous, precise and professional.Steve is a big part in the success of my renovations. He always found a solution when a problem arose. He is a resourceful worker and I felt in good hands having him on the job.Thank you for sending Steve.

We went in after doing research online where you can purchase a gallon of paint for 69.99 and we are quoted in the store for 89.99. They were unable to match the online price because their manager was not , in so we ordered online. We found it quite unfair that you can go purchase online for $20 less a gallon and then the store still ends up mixing the paint colour for you. An unknowing customer would pay extra for the same paint they can order online and get through the same store.

Just excellent!!! So helpful and knowledgeable. They retain their staff and it shows. Every employee there knows the products inside and out. They are impressive on every order. I have had fast food take longer than it takes them to put together a paint order and get you out and off to work.The paint is great, the staff is amazing, and the pricing is competitive.

Heavenly Brock (Manager) was very knowledgable on the products. She knew exactly how to help me.Great customer service. Very helpful in answering questions about everything as well as different paints needed for all .Thanks for all the help!

Fast, efficient and knowledgeable staff. Great product as well.

Go here first. Like everyone else embarking on home projects, my time is at a premium. Spent over an hour at Home Depot trying to match a paint color to new countertop. Staff offhand, not very knowledgeable and completely uninterested in investing the time to find the right color. Gave up and came to Benjamin Moore. Within five minutes we had matched the color, got expert advice on application .....WHAT A HUGE DIFFERENCE, Can't say enough about the quality of the product, knowledge and expertise of the staff and the overall pleasant experience.....the complete opposite of Home Depot. These folks are now my go-to for paint. I'm doing the entire interior and exterior so they will be getting it all.