Islamic Center of Quebec - El Markaz Islami

It has taken me almost 2 years to finally have the strength to write this review. We entrusted the mosque with my mother's janaza and I cannot explain enough just how terrible, uncaring and disrespectful the whole process was. this is not a mosque but a factory. Firstly; we were treated with the utmost lack of care or sensitivity; everything was rushed. we had been very clear that we wanted to wash my mother's body but at some point they came in and told us she was ready to be carried to the car to transfer to the cemetery. we said but we were waiting to be called for the washing, they acted as if they had not realized that so blatantly lying and then dismissed it just as they dismissed the rest. They just said oh well anyway we didn't have time, the ladies did it that's it. seriously???? another thing that struck me as odd was that there was a family in the room who just lost their father, and were grieving and comforting each other around the defunct's body and we were told given we waited in the hallway to just go inside that room and wait there, it'll be more comfortable and we wouldn't be obstructing the hallway. we said that we did not feel comfortable interrupting that family's very private and sad moment. the tone; the way they handle things and the family during one of the most sensitive and vulnerable moments in their lives says A LOT about the people who were there that day if not to generalize about the general management. The women (us, her daughters) were also prevented from being close to the coffin while my mother was laid to rest; i know for a fact this is not common practice. if i could give this place a zero i would; I am really confused as to how any of the way that day went could qualify as islamic. i would have expected that these people; also at the price you pay, would have just some humanity to try and make it a little less painful, alas i left with a heart filled with sadness and anger. I regret our choice so much and yet nothing can change the experience.

Good establishment and nice hospitality

June 28th , Eiid namaz . The imam did not show up for the 5h30 and 7h30 jamath. The miss management there is just insane. They have no backup for the important day. What a shame.

This masjid is an amazing place. The staffs are very professional and understand each person/family point of interaction and cater to their need, been flexible, open minded and provides excellent level of support and guidance. We experienced their overwhelming support during funeral arrangements and they went above and beyond to support our family. Their services is outstanding and the best I have ever seen. Allah’s blessing and Thank you!

Visited for prayers. MashaAllah very nice and clean. Lot of renovations going. InshaAllah seems to turn out good. Parking freely available.

Al Salam Alaykum,I have called to ask about entering the Islam, and the person who answered me hang up on my face for no reason ! Just after i asked my question !I keep on calling and no answers !Review edited:They called back even before seeing my review and reffered me to the right person who was very helpful el Hamdullah

May Allah spread HIs light from this place of worship. May he bless its Imams and the people who helped build its foundation. May he accept all the prayers of all the people who prayed in this Mosque.

Always love to go there

Assalamulaikum, My mom's Janaza took place here yesterday and I am utterly disappointed by the way the keepers treated us. Not only were they rude but they treated us like we were animals. On arrival they were upset that we arrived 30 min early, and was vulgar in pointing it out. Everything was rushed. The mosque has no clear signs of entry for men and women yet when people walked in they literally yelled at them.. No formation or markers were placed for covid regulations yet they expected people to maintain a distance when this is an unrealistic expectation for a funeral gathering. When asked if they have a women's section to pray they said they didn't and did not direct me any where else. Moreover during my mom's Janazah prayer he recited Allahu Akbar 4 times and that's pretty much it.... everyone was lost and my mom's prayer was pretty much disregarded... May Allah keep her well. They then pushed us to scramble us out for the next funeral. I am gravely disappointed with the discrimination and the ill behavior. I had also pointed it out very gently that this was not the way to treat people, and to be more sensible. He in turn gave me attitude as if I was not cooperating and seemed like he was filled with anger.. yet all I was asking that he be kinder and treat everyone with respect just the way we were treating him especially inside of a mosque. The prayer area is also very ill maintained. If management is worried about covid I have not seen any hand sanitizer or markers on the floor for safe distancing. No measures were taken yet they did not hesitate to treat people so badly. May Allah guide us all and make use of constructive criticism. Our city relies on this mosque for when times are tough and when times are good. I make regular donations... especially because both my parents have now been rest to peace. But I was disheartened to come here and be treated so poorly. May Allah forgive us