CapriCMW Insurance Services Ltd.

great

My experience has been this... They quoted me almost $4400/yr for home insurance which I took to 5 other places who all gave me between $1000-1200 for the same thing. All 5 saw their quote and coverage levels were way off from my needs - which in my opinion I expect them to fulfill as part their fiduciary duty and insurance agency responsibilities.

I came in looking for assistance with transferring my auto-insurance from Ontario to BC. The agent was keen to get me set up on a premium that would be double what I had been paying in Ontario. His response: That's just how it works in BC". After an hour of me trying to understand and get to the bottom as to why my rate would be doubling

Went in to the penticton branch recently. Staff were blatantly ignoring current masking requirements. I felt so uncomfortable I left and took my business elsewhere. There was only 1 out of 6 staff members wearing a mask and while I was there multiple staff members were within a foot of each other. Called worksafe bc and was told this was clearly not allowed. Asked them why they were not wearing masks, said doing what their management said was ok.

At first they were great... then I canceled my home insurance and they took more money from me after i had canceled because they only canceled my account

Not great, year over year 38+% raises for no reason. Deductable so high it will most likely be above the cost of repair. Would not recommend.

I spent almost $1000 on a gold level insurance policy for my brand new Ski Doo Snowmobile. I contacted them to make sure everything was correct after making the quote and paying for it online. I was then told I needed additional liability (Which I already paid through ICBC) BY LAW. This is completely false and inaccurate information. I then tried to add it to my policy, and was passed around through 3 different people that did not even know how to adjust my policy. I simply wanted to pay them for the additional clause. I then got a few random emails asking me to re-start the quote. I also got a copy of my policy sent to me with the WRONG NAME attached to it. It was my policy and they somehow put my mothers name on it. FINALLY, four days later, I was transferred to a lady that gave me correct information.God forbid I ever have to make a claim. We will see how it goes.Perhaps think twice about insuring your toys through CapriCMW.

Everyone is so nice