Dynacare Laboratory and Health Services Centre

Simple enough to check in online, go in and have blood work done.The clinic never forwarded my results to my doctor and they also don’t answer the phone. Poor service.

On the best of days, very few people look forward to getting blood work of tests done. On their worst days, people very much make that known to crowds of others nearby. Yes, we all have things to do and we're all important, but have some common courtesy for others. The staff here is doing the best they can with the resources provided, don't take out your frustrations on someone else who's just doing the best they can dealing with selfish people all day. Sure the wait times could be better, but that's the fault of your elected officials. Guess what, we elected them. Boo hoo. Don't like it, vote another way.The staff here has always been lovely, kind, and thoughtful. Do yourself a favour and remember you're not a special snowflake, nor should people always expect that.

We arrived at 12:00 on Saturday and they retourner me back.They said we are closes for the day,they dont respect the heures because on théorie Web site is written they close at 2 pm.

The only acceptable issue is that my appointment was late, which happens. The tech had to draw from each of my arms because he didn't realize, looking at the lab req, that he needed more than one vial.They didn't give me a PIN to access my results online. I registered an account with DynacarePlus because it said I could find my results using my personal info; after paying for the service I was never able to get any results online. I phoned support twice, emailed multiple times, and never got a response from either.This is the first and last time I go anywhere other than a LifeLabs office.

Racist, discriminatory employees!! After waiting in the cold for 30 minutes, they opened their doors and let people of color in first! Then they refused bloodwork paperwork for a disabled man, but allowed someone of color to do theirs without paperwork. They will speak with other people while you're standing there as a customer, waiting. Would give 0 stars!! Reported the owner's description as false, seeing as it is NOT accessible physically OR if you don't match their skin color.

Two months ago I had an extremely negative experience visiting this lab. But today the situation has completely changed.My second review about the Dynacare Laboratory at 2446 Bank St #105, Ottawa:Today's visit left me only a positive impression. I came to the laboratory for blood test at 9:15 AM, at 9:40 AM I already left the laboratory, my visit took 25 minutes. The work of the staff today was very fast, clear, attentive. THANKS!But I'm saving my first review:Disgusting service! I registered online, arrived ten minutes early according to the instructions on the website. The receptionist said that my waiting time would be 20 minutes. I patiently waited 45 minutes. But many people who came after me were served. I asked how long to wait, the respechenist answered me that there were several more people in front of me. Why was it necessary to lie that my waiting time would be 20 minutes? It's actually over an hour! My blood pressure rose and I was forced to leave the laboratory without giving blood for the test. Online check-in does not work correctly, the queue board in the waiting room does not work, the information received at the reception is false. It's hard to imagine a worse service than the Dynacare Laboratory branch at 2446 Bank St #105, Ottawa.

My visit to this lab was excellent down to and only because of the Blood Tech named Prisca. They were short staffed that day and my wait was over an hour. I listened to her patiently deal with impatient public while also training someone and entering requests. I needed blood work and an ECG done. Time went on and it got to 5pm and I was told I would not be able to get my ECG due to them closing. I was in so much pain, needed help getting there etc so could not come back. Prisca kindly gave up her going home time at 5 to do my ECG. She deserves some recognition for that selflessness not just with me but with everyone she interacted during the busy time I was there. Thank you Prisca, your kindness is greatly appreciated by me.

Though the people at the Hunt Club location are usually very friendly and as efficient as they probably can be, I question why do they bother to even make you think their Net check in is anything but a scam. I checked in my husband...was a 50 min wait...came 10 min early as requested to find out name not on list and now has a further 60 mi ite wait....while fasting. If your dawn system is a scam take ot down or pay better IT to fix ot so it runs correctly. In thus fat and age this is unacceptable

Firstly, they messed up my blood test results multiple times. This not only inconvenienced me having to go back and redo it (especially for someone that gets anxious around needles), but also caused delays in my medical treatment. On top of that, when I did go back to redo it (because of their mistake), they forgot to confirm my arrival with NetCheckIn and my check-in was canceled removing my name from the list (I received a notification from the app. Otherwise I would not have known), even though I had checked in (with a wait time of ~ 0 mins, I understand that you still have to wait a bit even with net check in) and had given my requisition and health card to the front desk. When brought to the attention of the front desk they did not acknowledge and fix their mistake, instead my name was placed at the bottom of the list. So I went from a 0 min wait time to ~ 45+ mins.