A&W Canada
1233 Reviews
$$$
- Thursday5 AM–11:45 PM
- Friday5 AM–11:45 PM
- Saturday5 AM–11:45 PM
- Sunday5 AM–11:45 PM
- Monday5 AM–11:45 PM
- Tuesday5 AM–11:45 PM
- Wednesday5 AM–11:45 PM
About the Business
A&W Canada |
Contacts
Website
Call Us
+18195573790
479 Chem. Vanier, Gatineau, QC J9J 1Z4
Hours
- Thursday5 AM–11:45 PM
- Friday5 AM–11:45 PM
- Saturday5 AM–11:45 PM
- Sunday5 AM–11:45 PM
- Monday5 AM–11:45 PM
- Tuesday5 AM–11:45 PM
- Wednesday5 AM–11:45 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Groups
- Fast service
- Beer
- Coffee
- Quick bite
- Breakfast
- High chairs
- Late-night food
- Kids' menu
- Counter service
- Drive-through
Recommended Reviews
Graham Hughes
01.10.2023
A&W Canada
EXTREMELY POOR QUALITY OF SERVICE. Showed up at 3 am and was told it would be 30 minutes because they are cleaning their grill. Waited 30 minutes and went back and was told it would be an hour because someone disappeared. Sorry but you should hire new staff. I am highly unsatisfied with their service here and do not recommend. Poor customer service and poor communication. Wasted my time. DO NOT GO. DO NOT WASTE YOUR TIME! 479 chemin vanier gatineau
Anthony Frias
22.09.2023
A&W Canada
Super slow service, i understand there is new employee’s and tired employee’s but it shouldn’t play with the clients time…20 minutes for 2 coffee’s, food and drinks are warm and great but they need to upper their service and speed.
Maxim
22.09.2023
A&W Canada
A&W at : 479 Chem. Vanier, Gatineau, QC J9J 1Z4We stop here almost every Friday when going up to the family cottage. We have lots of experience.So the burgers are normally warm and on point.The staff is great, they're quick and friendly.My gripe is over the onion rings. Its really a hit or miss and more often, it is a miss. This time it is bad to the point that I must review it for others to see.Pretty much all the onion rings were doubled/tripled. Meaning they throw a clump of onion slices in the batter and then deep fry them that way. This creates excessively large onion rings with a very thin layer of fried batter. Nobody wants to eat them like that, we want batter and that famous A&W spice. The onion to batter ratio is way off.I'll continue going and post every time the onion rings are bad. If this persists, I'll complain to corporate because I don't want to have to ask them to redo them all the time....If the owner reads this, could you please consider re-training your staff for the rings. It would be appreciated.Thank you
Josh B
19.09.2023
A&W Canada
Unprofessional bunch. Given attitude and denied a service request when I asked for lettuce wrap no we can't do that" without any explanation I ask and "because we don't ave enuff lettuce" wouldn't have that problem if the staff knew how to make a lettuce wrap to begin with. It starts with not using a whole head of lettuce to make one burger-lettuce wrap. Won't be going back
Carole Lamarre
18.09.2023
A&W Canada
Waited over 30 minutes for food I never got! Car behind me backed up out of drive thru after his order was done and left. Truck in front of me waited 20 minutes at window with 0 acknowledgment and finally left but with no food. I pull up, guy is inside taking care of Uber orders, after 5 minutes, I honk so I can let him know truck left, guy doesn’t acknowledge me. I watch him taking Uber order and loading up those orders (at least 5 orders were made while I was in drive thru as I saw at least that many drivers go into the restaurant and leave with orders so I finally drive off after at least a 30 minute waiting experience.
Ty Himalayas
30.07.2023
A&W Canada
I'm never going there again. They slap the burgers together without paying attention to what goes inside. I wanted to go there a few times before I wrote this review. And every time I went I was disappointed, not only by the food but the service is equally terrible. They should shape up their employees and also the ones putting your meal together. P.S. Don't get sweet potato fries. they are always undercooked.
Adam Philippe
22.07.2023
A&W Canada
*Edit: Usually this place is great but today the clerk at the drivetru stonewalled me when I asked for a lettuce wrap instead of a bun for a child with a gluten sensitivity. This has never been a problem before, but today the clerk flatly refused the request and pretended it wasn't an option. They obviously don't know their own menu and gave us the brush off rather than educate themselves. Truly awful customer service experience. The kids were extremely disappointed.Original: I don't speak French and that's never been an issue at this location; drive-thru has always been accurate with my order
Kristi Evans
22.07.2023
A&W Canada
So this morning, we ordered from A & W via Door Dash. We got our food in a good amount of time. On the app, you can tell when the driver is close to your house too. I would order from here again. I had great experience! The food tasted delicious!!!
Becky Drummond
18.07.2023
A&W Canada
Yikes super slow service and the place was really dirty. They served us fries that were sitting under the heat lamp for at least 30 mins (likely longer) as that's how long we waited to get our order and they were there when we ordered. I understand that businesses are struggling with staff but it's unfortunate to pay that much for a meal and it really not meet expectations. The staff were also clearly overwhelmed.
Julio
11.07.2023
A&W Canada
Pretty much just seeing what others have said so far about this location. The staff is very efficient and the service is stellar. Food is always warm and the order is always on point. Inside the restaurant is very clean so I can’t knock any stars from my final verdict. 100% I would recommend this location. Keep up the great work.
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479 Chem. Vanier, Gatineau, QC J9J 1Z4
A&W Canada