Pet Zone

awesome store, alot of useful health supplies for pets, and they carry quality kibbles and wet foods as well as pre made RAW product. me and my old man Timmy used to love coming here , as well as my senior rescue Coco. the staff are very friendly and helpful when it comes to picking products.I live in trinity bay, but I still drop in from time to time to scoop up some stuff for my cats!

Terrible return policy!! Purchased 2 bags of Stella and Chewys treats for my dog. My dogs usually love this brand and I've purchased their raw food and treats for years. When I opened one bag I noticed the treats were extremely hard. My dog had a hard time chewing them, which had never been a problem before. She got sick that night and vomited the treats back up. I returned to the store with the 2 bags of treats and receipt. One bag was unopened and one was opened and missing a couple treats from the bag. I explained my situation to the two associates working that the treats made my dog sick and I wanted a refund for the unopened bag and an exchange for the opened bag. The associate called the manager/owner to ask if they could do the return. I was told that their store policy is no returns allowed. The manager did allow the refund on the unopened bag but would not allow the exchange. I was told to either sell it on Facebook marketplace or take it up with the distributor because the distributor is more likely to reimburse me than the store". I did reach out to Stella and Chewys and they told me to return to the retailer as I have my receipt and they offer a guarantee to the retailer for reimbursement on returned products that the stores should be upholding. After explaining the situation

Great staff. Friendly and knowledgeable

Nice staff. We got a kitten from the SPCA there .

Always really helpful and friendly staff. I take my dog there regularly for nail trims with great success. I brought him once to get a new harness and the employee spent a good amount of time making sure it was fitted properly. Two thumbs up.

Very kind staff and has basically everything. For a stripmall storefront it has far more selection than you think it would, but the aisles are like second nature to staff. Worth your while to check here first

I can't say enough good things about Pet Zone on Torbay road. They have the best staff of any pet store in the city. They're always friendly, helpful and knowledgeable. It's not the biggest store in the city but it has everything you'll need to have a happy and healthy doggo. Great staff and great selection.

I purchase I’ll of my dog food here. Convenient and a great local business.

Just popped in for some cat urinary specific wet food. (Which they had!! Yay) and saw the cutest rotisserie chicken squeeky!

Only place in the city that carries picky kitty cat food (one of the best on the market) kind, knowledgable, always have a free sample promo on most purchases, and there often a doggo here to meet as you shop. 2 paws up.