Esso

dirty gas station with lots of homeless and vagrants harassing customers. the car wash behind the station is a giant homeless camp and the owners dont do anything about it. avoid this esso at all costsupdate: decided to see if anything has improved and its actually gotten worse. got aggressively harassed again trying to get gas.

Zero stars if I could.Absolute garbage wash bay and garbage customer service too. Don’t waste your money here!I chose the full wash, it didn’t clean my car. I went inside the Esso to inquire about a re-wash or refund and was treated very poorly by their staff.The cashier called his manager over. She very briefly came outside to see my car but asked first which wash I bought. I told her, and she walked away. She said I should’ve bought the most expensive one as that’s all they help with.I went back inside to say no one told me that and the cashier lied to my face and said he had. The manager had completely disappeared by this point. I asked when he had told me, and he said when he waved his hand in the general direction of a small sign which provided the wash options while I was paying.I asked how that was explaining the options or how I would have known their tule about only helping if you buy the most expensive wash and he said ‘it just is’.I said if they knew their wash machine was garbage and doesn’t clean cars unless you buy the top package, they should tell people that.He ignored me to take the next person in line.These people are thieves, and the staff here provide garbage customer service.Not only that, but there were also a guy cracked out & passed out on the sidewalk in front of the store.

There were 2 guys talking to each Other . I had to say “hello” , “thank you” and “have a good day” to cashier. He didn’t even greet me or responded me. Didn’t speak a single word. Worst customer service and felt so disgusted. Even security girl didn’t open the door or greeted. Felt like they are working for free. Never coming back here again.

What can I say, you get gas here

Zero stars if I could. Let me first say I come here once a week after work for a car wash and fuel up. I went in to get gas and was never asked if I wanted a car wash as they advertise, so I requested my free car wash. The guy there told me they don't have to honor it because I didn't have the receipt in my hand yet before I asked for it. He was clearly delighted to be able to deny me what they owed, and straight up laughed about it with his colleague in front of me. I will never be patronizing this station again and will go out of my way to find another esso that honors their agreement. Do yourself a favour and skip this location.

I go here at 28 of June around 7 am and I want to go to washroom very bad, I came for an interview from 300 kms away from Calgary but they said we don't have any washroom. If management see that please take action the staff. Where people go for washroom?

Vishwa who is the customer rep at front is extremely rude. I have been filling up the gas here and wanted to use the washroom, she point blank refused and said no washroom allowed. If the washroom was out of service she could have made an excuse, but she refused point blank.. Very bad cusTomer service. I have requested to speak to Lovepreet who is the manager and complain.

Came one day needing a washroom. They don’t have one.Bought a car wash the other day when getting gas. Came here today to use it and it’s out of order.I went in another time looking for a specific soft drink and this location doesn’t carry it.Basically it’s the sum of petty things that make the experience here less than desired here.Oh well.

Gas is gas. I like this place because of its location on Mcleod. On 12th ave. There is a Tim Hortons inside which means it can get cramped . Outrageously priced (all Essos) car wash on site. Lots of street people gather here for afternoon tea and Unhappy hour is from 4 :am to 3:59am so bring lots of spare change. Everyone friendly."

This gas station unprofessional staff, and they have much attitude, no public washroom. They have washroom, but they didn’t allow to used to anyone. Even if you asked to supervisor they did not call them.