Affordable Home Services | Windows and Doors

We had 3 windows and a patio door replaced by AHS and the windows, door and service are amazing. From sitting with the sales rep Brandon, getting help picking the right colour and having all of our questions answered to the install this was a great experience with AHS. We had some water danage and the installers replaced rotten wood with new wood insuring the problem was solved permanently. The respect they showed to our home using drop cloths and making sure you couldn't tell they were even there once the job was done was appreciated. We are very happy with the install and would absolutely recommend these folks to everyone!

In 2020 had windows installed to replace the old dual pane ones.Was convinced to get triple pane as they were the best for only a small increase in cost.A year later, all bedroom windows have condensation on the inside middle pane, water beads up all over.I contacted AHS via email on Jan 8th, 2022, and Cody Palomba (General Manager | Expert Advisor) came out and checked the windows and agreedthat they were defective. Also agreed that the workmanship on the surrounds and caulking were not up to parand that would also be taken care of. He took his own pictures with his cellphone for proof.However, due to the way that this company works, he said he would refer my warranty request to the manufacturer, andthat they would contact me directly.It's been over a year now since I first contacted AHS. I have not heard from manufacturer and every time I email and call, all I get isthat they will make sure that the manufacturer has my contact info and that they get a hold of me.The new windows perform worse than the old dual pane ones did. Using more gas to heat the house, and more electricity to cool with AC thenever before.I just spent 30 minutes trying to get ahold of AHS, tried every extension at the business number, they all put you on hold until it saysthat all agents are busy and to leave a VM and someone will get back to you.This agreement that AHS has where they don't deal with warranty claims is not good. It's too easy for them to blame the manufacturer fornot taking care of customer, and they can just wash there hands of you.I just called and left a VM, we'll see if someone actually gets back to me or not.At this point I would STRONGLY recommend potential customers to shop elsewhere, I would not want anyone else to have to do through this.I've never had this type of experience with any company before, it's bizarre.This is also the second time I'm writing this review, the other one is gone.

We had two very leaky doors. AHS had reasonable rates and a broad range of styles and colors of doors to choose from. Better still, they use all Canadian-made windows and doors. The workers were friendly, professional, and did a great job. We love our new doors!

Advanced installed a door and deck to our house last year and the door is truly one of the best renos we have done to our house.The deck, while we were very impressed when it was completed, has had some issues over the winter with warping and splitting. We were instructed to wait till the spring to stain and this has been proven to be problematic at best.I have contacted the office multiple times and no reply from the builder and I messaged Domenic with pictures and no reply.I have sanded and glued and replied as best I can but am very disappointed at the aftermarket careA follow up.It is now June 3rd and John has dropped by. The long story short is they do NOT warranty decks due to the fact it is outdoors. That being said, he did offer to install new lumber if we pay for the lumber. I originally agreed but changed my mind as we have spent alot of time and money on this already. We will stain it this weekend and deal with the imperfections as we go.Overall, happy with the end but it could have been better

The sales person gave us an awesome quote for 10 new windows and 2 exterior doors right away. There was never any constant negotiations needed because they gave us the best price right away which felt Like a breath of fresh air. I did need to follow up a lot initially to get the ball rolling but once the owner of the company caught wind of it he made sure I was taken care of. He even came in before my windows were ready to frame a kitchen window for me so I could start my kitchen renovation until the windows came in. The installation crew did a good job: they got the job done in a timely manner and cleaned up after themselves. There was a bit of damage to my tiles in my bathroom around the window and the owner came in himself to fix it for me the next day. They are an honest company and can definitely be trusted which is a big deal when your dropping thousands of dollars! I highly recommend this company.

From the intial meeting at the Home Show with Mike and Holli, to the crew that showed up on time as incredible professionals, I will HIGHLY RECOMMEND this company and their services. Thank you so much for the beautiful patio door installation, and for quickly installing in. I appreciate your kindness for the urgency of our door. You guys are amazing!! I look forward to working with you again in the future with other renovations projects.

Affordable Home Services have been both a pleasure and a very positive experience. The front staff (Cassie and all the others) have been patient and very helpful and Domenic is a VERY smart man with innovative ideas.The install crew for our door explained everything to a T on what was going to go on. The installation went flawless and looks awesome.The deck installation with John is a thing of beauty. We have had so many compliments on the workmanshipIf I were to try and find a flaw, it would be without question Mother Nature, but there is very little we can do about thatI would without question highly recommend Affordable Home Services. We WILL be dealing with them again in the future

We had two young men here today named Mike and John...who installed two large windows for us both from Windsor office...these two gentlemen are exactly that...they are incredibly sufficient, polite, and never as much as left a nail laying around they even went as far as sweeping up paint chips from the old windows off the driveway now that's ECSTATIC service...I would recommend Affordable Home Services to anyone and everyone. Bravo the name Affordable is a great name for your company because it is just that ...My windows look absolutely FANTASTIC thanks too Affordable home Services and Mike and John.Many Thanks To Affordable And The Great Employees You Have Representing Your Company.Thank You So MuchKim Winger

This family owned and operated company has replaced several window at our home and did an outstanding job! We were so impressed that we re-booked them for an entry door. The customer service is second to none. The products are priced competitive. We did not find a lower price on 3 other window estimates we obtained. Installation was professional, neat and clean.I highly recommend that you take the time to give them a call. You will not regret it!!

This company is excellent! One of our neighbors highly recommended them after having substantial work on their house completed. From our initial meeting with them through to the final installation, they were professional, responsive, engaged, friendly and affordable. I wanted all of my old windows removed and a complete wall of windows with a sliding glass door as a replacement. They created several designs and discussed them with me. They were so careful in their installation that they were able to protect the interior original oak trim and as a result, we had enough trim to finish the inside completely. They were efficient and clean--I didn't even have to sweep when they finished each day. We obtained several quotes from other companies for replacement windows and not only was AHS the most affordable, they created a design that was exactly what I wanted. My wall of windows is absolutely beautiful and the quality of the windows and hardware is excellent. I highly recommend them!