Urban Planet
284 Reviews
- Thursday10 am–9 pm
- Friday10 am–9 pm
- Saturday10 am–6 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
About the Business
Urban Planet | New - Shop All New |
Contacts
Call Us
+18195684016
1100 Bd Maloney O Unit#310 Unit #310, Gatineau, Quebec J8T 6G3
Hours
- Thursday10 am–9 pm
- Friday10 am–9 pm
- Saturday10 am–6 pm
- Sunday10 am–5 pm
- Monday10 am–6 pm
- Tuesday10 am–6 pm
- Wednesday10 am–6 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Women's clothing
- Men's clothing
Recommended Reviews
Elora Kirkwood
09.10.2023
Urban Planet
In this huge store I felt like there were TOO MANY options! Very little staff, expected under the circumstances, waited in line for 20 mins as the cashier really seemed to be taking her time processing the transaction. I have never seen someone work with so little urgency.Prices were good and I bought some cute hair ties at a good price and they haven't broken!
Éric Périard
20.09.2023
Urban Planet
Great price and choices!
Jay Lee
20.08.2023
Urban Planet
DO NOT ORDER FROM THIS COMPANY. Just spent $120 and got my order today. One of the dresses was completely falling apart and the strap wasn't even sewed on. I send a pic to customer service as advised on sales slip. You can clearly see the damage in the pic. I get offered 50% for a dress I will never wear. I replied that it was unacceptable. They then proceeded to send me out in a pandemic (I am 9 mths pregnant) to return it instead of simply returning 11.25 on a dress. Where is the quality control? Where is their integrity? The dress is going in the trash. They can keep their money but I swear I will never order from there again. Cheap and trashy with poor customer service. See attached pic.
fallen1107
08.08.2023
Urban Planet
The worst experience ever! Came to pickup something that I ordered online, all the way from ottawa! And they said they can't give it out because they don't know if the online center has refunded me already or not! :| This store is so disorganized and im never coming here again ill also be warning my friends to steer clear of this place
maryfleure deslauriers
04.08.2023
Urban Planet
They got good Playboy thing but the rest is, interesting, I mean there's tank top for 6 years old and other reveling clothing for young children
Courtney K
30.07.2023
Urban Planet
This is a easy location and pretty large. Their fitting rooms are a little limited when it's busy. Easy to pick up online orders as well and return anything that doesn't fit properly. You can access it from outside or from inside the mall. Always have good basic option and leggins.
josee chevrier
25.07.2023
Urban Planet
Staff priority is to talk to each other rather than actually assist customers. When help was asked me got very nice eye rolling, will not shop here anymore
Suzanne Tremblay
20.07.2023
Urban Planet
Staff is rude. Girls that were working there were barely working and making fun of customers while this other girl would scream at clients to leave the store or hurry to leave 10 mins before closing. They make up prices and promotions at the cash based on how customer looks. Very discriminatory. Some of them (short fat man) only speaks English. Do yourself a favour and go to Urban Planet at Bayshore mall they are way nicer and store is cleaner
Judy Lafreniere
11.07.2023
Urban Planet
Went there to check the sales price, bought a few items for my daughter but the charged price was not the same as the one advertised, so you really need to check your bill before walking out
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1100 Bd Maloney O Unit#310 Unit #310, Gatineau, Quebec J8T 6G3
Urban Planet