Direct Windows and Doors

These are the most hardworking people I know! The level of service and efficiency is beyond what I've ever seen. Not only were they thorough in communication but the team level of effort was extremely impressive. We absolutely love our basement windows and can't wait to use them for the rest of the house. For doors and windows - these are your guys.

I could not have been more pleased with the results. The windows are amazing and the installation team worked right through the day to complete both windows. It was a very clean job and expertly finished.The sale representative, Bill was very helpful and professional. He was clear and the job was better than I ever expected. Thank you Bill and the installation team.

We got our basement windows replaced and two new window cutouts in our family room. Nikou was extremely friendly, knowledgeable and prompt in his communication. The actual work was done in few hours with high efficiency and superb quality. They also helped us obtain a permit for the new window cutouts. Whole process was smooth and we now have two amazing windows, giving us plenty of sunshine! Thank you team! :)

We are very pleased with our new egress window. Nikou was very knowledgeable and pleasant to deal with. The two young men that installed the window were pleasant and worked diligently doing a great job. I would highly recommend this company and would choose them again if I were to enlarge any other basement windows.

We got 5 quotes from window companies and the experience with Direct Windows and Doors was just above and beyond. From the beginning it was so convenient, we called and booked a time for the weekend due to our busy work schedules, they accommodated this for us. The estimator, Bill, came on a weekend and was very professional and easy to deal with. He provided us with suggestions and we were thoroughly satisfied with the quotation. The prices were very fair. And Bill was upfront about everything including the production timelines. The payment options were easy and straightforward. The installation crew was very professional and installed the windows very timely and nicely. The Installers are very specialized. The entire experience was a very calming one as we were quite concerned as homeowners to trust a company with our home. I fully recommend this company from the booking, to quotation, to install, a very professional, trusting and great experience.

This is just regarding the level of service (pre-windows) that Direct Windows has to offer. I am blown away at the level of confidence, genuineness and passion this company has in working with their clients and listening to their needs. Nikou has been more than supportive in answering our questions (on evenings/weekends at that) and providing us with thorough detail. The team is so thorough and dedicated to making customers happy. I admire their honesty and the kindness that comes out so naturally. If I could give this a 10-star rating for customer service alone I would. Looking forward to working with them on this project and many others!Post windows: WOW! This team is the best! Hard-working, nonstop, detail oriented people. I am beyond blown away at the level of work and service this team provided. Every detail of the windows look beyond perfect both inside and out! This team expanded 3 windows and created 1 leaving us with 4 gorgeous windows to appreciate each and every day. Not only that, they left both the indoor and outdoor spotless with no extra work on our end! I’ll be recommending Direct Windows to everyone I know and we will certainly be using them for all our door and windows needs!

I had a wonderful experience working with Nikou at Direct windows and Doors. He responded to my phone calls and texts on time. When they came to install they were very professional and they cleaned up after. The doors look great.

We want to thank Nikou and his team for a great experience installing our basement egress window. Nikou walked us thru the entire process and recommended the perfect solution for our project. He promptly answered all of our many questions with expertise and courtesy. The work was done quickly and the window was beautifully finished and the site was left cleaned. No stress at all on our part. We hope to work with you again!

My experience with this company has been very positive. The salesman Bill was knowledgeable and helpful and provided a competitive quote on our first meeting. I went with an in stock egress window and the installation went well without any problems. I am a happy customer and would recommend this company for your egress window requirements.

Great experience dealing with these guys. Extremely professional and skilled.