City of Belleville Treasurer

Is there an easier way to get a hold of someone in this office? I have called and left messages, I only have a question.

Absolutely the worst service and communication. Tried to get a memorial bench back in October and now we're into December and still nothing. They take the money before having it approved at a meeting, which they don't mention when taking the money, you hear nothing from them unless you reach out multiple times. Then excuse after excuse is given with no results still. Poor way to conduct business. I do not recommend anyone trying to do something nice for a loved one with this city because you'll just end up disappointed. Finally told today we're getting a full refund after tying up peoples money for a month and half and doesn't have the decency to call and say we won't be getting our bench. Complete disgust with this city!!

This place is a complete joke and scam. Final bill had been paid for almost 2 years (2021)… then in May of 2023, my CLOSED account gets updated and a final bill appears.I told the NO HELP “official” Sara Biermann that it must be a clerical error and she refused to accept that possibility. She refuted aggressively that I had not made my payment because I can’t recite the exact date and amount I paid my final bill on. This is NOT the first time the state of Illinois has stolen money from me.STAY AWAY FROM ILLINOIS AND THE TOWN OF BELLEVILLE!!